We performed a comparison between Microsoft Configuration Manager and OpenText ZENworks Configuration Management based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The synchronization of Intune with other Microsoft solutions is a valuable feature."
"It has a useful device management feature."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"The stability is good."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
"The tool's most valuable feature is Autopilot."
"The initial setup is fairly straightforward."
"It is a very good solution. It has a good interface and is easy to use. On top of that, it is very reliable in terms of distribution as well as getting the report."
"The product is very stable compared to older versions."
"The most valuable feature of Microsoft Endpoint Configuration Manager is the availability of being able to manage the Microsoft estate. It handles many areas, such as asset management and tracking."
"It works well for the endpoints for the customer I'm consulting. It has a bunch of knobs, and you can tune it to do lots of things."
"We have found the scalability to be quite good."
"The solution effectively handles inventory management, deployment, and reporting."
"Provides great insight into the functionalities of the data scope."
"The most valuable feature is the impact analysis."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"The product needs to upgrade itself when the server is overloaded."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"The solution could improve by having better integration with Apple."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"SCCM does not scale well, which is one of the reasons we are not going to continue to use it."
"Devices like smartphones and tablets are managed very well on VMware, however, they are absent in SCCM. I could configure iPad from the VMware site and it was done very easily. It should be just as possible on SCCM."
"The operations could be faster and you need some patience with this tool."
"The solution is a bit heavy on the sources such as RAM or CPU and the software needs to be a bit lighter."
"I'm looking for a single solution for all discovery needs. It fulfills about 40% of the requirements, and I'd like to see the other 60% so that I don't have to keep doing this."
"Microsoft should extend support for additional platforms."
"The solution could improve the functionality for automating, license management. Additionally, more and better-looking reports are needed."
"The cost of the product can be improved."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
More Microsoft Configuration Manager Pricing and Cost Advice →
More OpenText ZENworks Configuration Management Pricing and Cost Advice →
Earn 20 points
Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews while OpenText ZENworks Configuration Management is ranked 20th in Configuration Management. Microsoft Configuration Manager is rated 8.2, while OpenText ZENworks Configuration Management is rated 8.0. The top reviewer of Microsoft Configuration Manager writes "Affordable, easy to use, and easy to understand". On the other hand, the top reviewer of OpenText ZENworks Configuration Management writes "It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long". Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and AWS Systems Manager, whereas OpenText ZENworks Configuration Management is most compared with . See our Microsoft Configuration Manager vs. OpenText ZENworks Configuration Management report.
See our list of best Configuration Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.