We performed a comparison between Microsoft Remote Desktop Services and Splashtop Remote Support based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The installation of Microsoft Remote Desktop Services was easy."
"The solution is easy to deploy and there are many features available that you can turn on or off depending on your budget."
"The most valuable feature of Microsoft Remote Desktop Services is the ability to remote into a system that is not on-premises."
"The solution is stable and reliable."
"It's scalable enough for our needs and very reliable."
"The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility."
"Installing Microsoft Desktop Services is straightforward."
"I like the way it can assess our system."
"The solution is very fast."
"The initial setup is simple."
"The tool's most valuable features are pricing and easy management."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"We are searching for a product with better remote access and remote sessions."
"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
"In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost."
"The administrative functionality is not enough for me."
"It could be more user-friendly."
"I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."
"Sometimes difficult to set up without the requirement for login credentials each time."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"Splashtop Remote Support needs to improve customization."
"The solution should add more options and tools for shortcuts, administration, etc."
"The integration features could be better."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. Microsoft Remote Desktop Services is rated 8.0, while Splashtop Remote Support is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and BeyondTrust Remote Support, whereas Splashtop Remote Support is most compared with Parallels Access, Parsec, TeamViewer, LogMeIn Rescue and VNC Connect. See our Microsoft Remote Desktop Services vs. Splashtop Remote Support report.
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