We performed a comparison between TeamViewer and Zoho Assist based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature has been the ability to give control to others for support purposes."
"The product is easy to install."
"TeamViewer has a good interface."
"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."
"The most valuable features of I use TeamViewer are the ease of access and frequent updates."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"The most valuable feature of TeamViewer is its ease of use."
"TeamViewer is fast and easy to manipulate."
"It is a scalable solution. "
"Technical support is easy to reach."
"Screen monitoring and screen sharing, as well as screen remote control, are all very useful features."
"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"The stability of TeamViewer is good, but it could be better."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
"The support could improve their speed."
"The security could improve in TeamViewer."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"Support could be more knowledgeable."
"They do have some glitches in the microphone and speaker, especially during remote access."
"It could be integrated with IT management tools."
TeamViewer is ranked 1st in Remote Access with 85 reviews while Zoho Assist is ranked 22nd in Remote Access with 3 reviews. TeamViewer is rated 8.6, while Zoho Assist is rated 8.6. The top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". On the other hand, the top reviewer of Zoho Assist writes "Secure, reliable, and great for remote access". TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support, whereas Zoho Assist is most compared with . See our TeamViewer vs. Zoho Assist report.
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