Accedian provides performance analytics and end user experience solutions for on-premise, cloud and hybrid IT infrastructures. Accedian SkylightTM delivers unified network and application performance monitoring (NAPM) visibility across the entire application and network chain, with best in class resolution and velocity. This enables Accedian customers to assure their business-critical digital infrastructure and unlock the full productivity of their users.
The most valuable features of Accedian Skylight include excellent performance compared to other vendors, a user-friendly UI, helpful support for installation, the ability to decode layer seven protocols (although less useful with widespread encryption), and satisfactory analytics features. Customers also appreciate the easy-to-operate graphical user interface (GUI).
The Accedian Skylight user interface could benefit from enhancements. Additionally, there is a need for an option to update and upgrade the solution without repurchasing it entirely.
The availability of a more reasonably priced NetFlow connection would also be helpful. Due to certain country policies, connecting the system to the Accedian cloud is not possible, so a local cloud option would be appreciated. Furthermore, the focus in the next release should be on improving and expanding reporting capabilities to support operations teams.
The solution has proven to be valuable and worth the investment. It has provided a positive return on investment for many users.
It is noted that after being acquired by Accedian, the prices have increased significantly, making it difficult to sell due to the high cost. Despite this, users generally consider the price to be competitive depending on the type of customer.
Accedian Skylight is primarily used for collecting performance statistics of devices in both cloud and on-premise deployments. It is utilized by companies with multiple customers who require device discovery and performance monitoring. Additionally, it is used by individuals to diagnose network performance issues and slowness. Previously an on-premise solution, Accedian Skylight has transitioned to a SaaS model, although the adoption of the SaaS environment is still limited.
The customer service and support of Accedian Skylight have received consistently positive ratings. Users have found the support team to be helpful, responsive, and knowledgeable. They have received quick responses and have always had their questions answered.
The setup process for Accedian Skylight is described as simple and easy, with detailed documentation that allows anyone to complete the implementation. The time required for the setup varies, however, typically it takes around eight hours and can be as little as two or three hours depending on the customer's needs.
There is also the possibility that the setup can be difficult for someone with no knowledge of networks.
Accedian Skylight is highly adaptable and can accommodate growth and increased usage. Users have found that it can easily handle the needs of multiple individuals within a company, including engineers. Its scalability has been rated as excellent and is considered a key feature by those who utilize it.
Based on the provided review answers, the consensus is that Accedian Skylight is a stable solution. Users rate the stability of Accedian Skylight highly.
Accedian Skylight was previously known as Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision.
T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville