JAMS is an enterprise job scheduling and workload automation solution that manages IT processes – from simple batch processes and scripts, to cross-platform workflows that integrate jobs running on multiple servers and business applications. JAMS enables you to define, schedule, execute and monitor jobs from a single centralized console.
Some of the most commonly mentioned features in the reviews include scheduling, automation, notifications, the ability to import jobs from different platforms, integration capabilities with other applications, PowerShell integration, self-service capability, the ability to sequence jobs, exception handling, code-driven automation for complex scheduling requirements, and the ability to handle common issues that can prevent jobs from running. Users appreciate the ease of use, transparency, and flexibility of the tool, as well as its ability to run jobs across multiple servers and provide instant access to log files. The support team is also highly praised for its responsiveness and helpfulness.
Improvements needed on Fortra's JAMS include adding halted notifications, improving security access and permissions, providing better documentation and examples, enhancing the UI and search capabilities, adding source control features, offering a simpler web interface and a fully web-based client, improving automation for handling exceptions, and providing more transparent information on C# development for custom execution methods. Some users also suggest adding a search capability and revamping the client for easier job setup.
Fortra's JAMS has provided a significant return on investment for multiple users. The ease of use and time-saving features have allowed developers to focus on development rather than troubleshooting. The cost-effectiveness of JAMS has also been noted, with some users reporting significant reductions in expenditures compared to previous solutions. The automation provided by JAMS has eliminated the need for manual monitoring and remediation, freeing up staff to focus on other tasks. While it may be difficult to quantify the exact ROI, users agree that JAMS has been a game changer for their businesses.
Fortra's JAMS is reasonably priced with no additional costs aside from the license fee. The product's pricing can be based on the number of jobs or processes, but users can combine commands into one job to save on costs. The licensing cost can also vary based on the user's requirements, such as having an unlimited agent or state solution. While it may be expensive, users find that JAMS is worth the price and provides scalability. The yearly cost for maintenance and additional features is also considered fair and much cheaper than other enterprise scheduling solutions. According to users, JAMS provides good value for its functionality and pricing.
Fortra's JAMS is used for a variety of tasks, including automating SQL jobs, data warehouse jobs, data management, scripting, file transfers, and batch processes. It is used by companies in the banking, education, and automotive industries, among others. The solution is deployed on various platforms, including Linux, Oracle, Azure VM, and AWS. Custom execution methods are a popular feature, and the solution is used for complex workflows and scheduling scenarios. JAMS serves as an enterprise job scheduler that centralizes and streamlines job management for organizations.
Fortra's JAMS has excellent customer service and support, with highly responsive and knowledgeable staff. They have a proactive approach to support and will schedule meetings to resolve issues as soon as possible. The support team is able to quickly identify and troubleshoot issues, and they are familiar with different versions of the software. JAMS' support is comparable to having a dedicated coworker, and they are able to assist with both minor and major issues. JAMS' support is rated highly by customers, ranging from nine to ten out of ten.
The initial setup for Fortra's JAMS varies depending on the complexity of the jobs, the number of servers, and the level of customization required. However, most reviewers found the setup to be straightforward and easy to follow. Some reviewers had already started with a pre-deployed version, while others had to start from scratch. The upgrade process is also simple and well-documented. Some reviewers had to migrate from other systems, which required some refactoring and planning. The learning curve for JAMS is not difficult, and most users find it intuitive. Support is readily available and helpful when needed. The deployment time ranges from a few hours to several months, depending on the size of the deployment and the level of customization.
Fortra's JAMS solution appears to be highly scalable according to the reviews. Users report running tens of thousands of jobs daily, with the ability to add more agents and scale vertically. The scalability is limited by the number of jobs licensed, with costs increasing with the number of jobs. Some users have encountered limitations with the license allowing only one server at a time. However, overall, users have not experienced any scalability issues and are satisfied with the solution's scalability.
Fortra's JAMS solution is highly stable and reliable according to the reviews. The JAMS team provides updates and support to maintain the system's stability, and users appreciate being informed ahead of time about new releases. Users have rarely experienced any issues with stability, and even occasional issues were more likely due to external factors rather than the solution itself. The solution handles resources well and has a failover solution available for added reliability. Users report that JAMS has never failed them and is a mission-critical system that they depend on. According to users, JAMS is a rock-solid and steady tool that users are satisfied with.
JAMS can automate jobs on any platform - Windows, Linux, UNIX, IBM i, zOS, and OpenVMS and includes native application integrations to run jobs specific to databases, BI tools, and ERP systems. Its extensive automation features enable you to run jobs on any schedule, as well as trigger off the completion of other events. JAMS centrally monitors the status of all jobs, provides notifications of failure (or success), and maintains a detailed audit trail and log of every execution.
JAMS helps enterprises eliminate the slack, security risks, and lack of visibility associated with trying to automate critical business processes with a jumble of homegrown, single-platform scheduling tools and scripts. Once jobs are centrally managed in JAMS, IT teams can rest assured that JAMS is managing the cross-platform workflows and delivering measurable results to the business.
A Key Part of Fortra (the new face of HelpSystems) JAMS is proud to be part of Fortra’s comprehensive portfolio. Fortra simplifies today’s complex business landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the many challenges you face in streamlining your operations. With the help of JAMS Enterprise Job Scheduler and other solutions, Fortra is your relentless ally, here for you every step of the way on your automation journey.
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