Digital Services- Cloud Solutions Architect at a computer software company with 10,001+ employees
Real User
You can quickly build and release applications, but performance is weaker than on-prem solutions
Pros and Cons
  • "You can build and release applications quickly with AWS instead of waiting for months to get the necessary hardware. That's the real benefit. The time-to-market for developing applications is much shorter."
  • "One problem is that the AWS public cloud doesn't have shared storage capabilities. The second thing is the cloud performance versus on-prem."

What is our primary use case?

We use it to run workload applications, ERP systems, LISAP systems, etc. Everything is on the cloud, including our technical infrastructure for computing, storage, and networking. You can deploy applications like SAP or Oracle or run any website with applications on it.

How has it helped my organization?

You can build and release applications quickly with AWS instead of waiting for months to get the necessary hardware. That's the real benefit. The time-to-market for developing applications is much shorter. 

What is most valuable?

The most valuable thing about AWS is its ease of use and agility. You can quickly deploy it, and there are no upfront costs.

What needs improvement?

One problem is that the AWS public cloud doesn't have shared storage capabilities. The second thing is the cloud performance versus on-prem. I also have one suggestion that's solution-based. For example, if I want to deploy a medical solution, I would like to have a medical template, so I don't have to set up the infrastructure from scratch. They should provide everything in a pre-defined custom solution blueprint. 

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For how long have I used the solution?

We've been using AWS for four years.

What do I think about the stability of the solution?

AWS is generally reliable, but we've seen a lot of issues lately, so I would say they have some room for improvement. For example, if the user doesn't configure something correctly, it might fail. Even if AWS is reliable, that doesn't guarantee that all the users will be reliable. They need to make the design foolproof. 

What do I think about the scalability of the solution?

AWS is a cloud provider, so the scalability is almost infinite. Our company currently has around 500 users on AWS. 

How are customer service and support?

We have enterprise support, so they have different levels. If you have enterprise support, they have obligations they must meet. In our experience, Amazon support is above average. Sometimes we get good support. Sometimes we don't. I would rate it six out of 10. 

How was the initial setup?

The AWS initial setup is seamless and straightforward. We set it up ourselves, and we have a 10-person team to manage and maintain the solution. Including design and planning, it took us about three months. 

What other advice do I have?

I rate AWS seven out of 10. My advice is to watch out for the cost. A public cloud means you can use any resource, and there is no upfront cost. That means someone can use an expensive computing solution that might cost them tons of money. No one is holding your hand, so you can use it, but you need to be conscious of the cost before using the solution.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Architect at AIOPS group
Real User
Top 5Leaderboard
Very stable and scalable, but could use more integration
Pros and Cons
  • "One of the most valuable things about it, besides the stability, is that you can forget about infrastructure because you're just doing it on AWS. I remember the times before AWS and other cloud solutions existed, and it was a huge pain to get real hardware, put it inside, configure everything, report everything, and do a scale. It was very, very difficult compared to how it is now. Not even just AWS, but what all these cloud providers are doing, I would say, is a huge advancement in technology."
  • "AWS could be improved with more integration, but I can see that they're developing these features and working very hard on their platform."

What is our primary use case?

Our primary use case of AWS, for most projects, is for hosting on AWS and developing locally, as well as testing some AWS environments. We are mostly using this platform from a developer point of view. AWS is our cloud platform by choice. 

What is most valuable?

One of the most valuable things about it, besides the stability, is that you can forget about infrastructure because you're just doing it on AWS. I remember the times before AWS and other cloud solutions existed, and it was a huge pain to get real hardware, put it inside, configure everything, report everything, and do a scale. It was very, very difficult compared to how it is now. Not even just AWS, but what all these cloud providers are doing, I would say, is a huge advancement in technology. 

What needs improvement?

AWS could be improved with more integration, but I can see that they're developing these features and working very hard on their platform. 

For how long have I used the solution?

I have been working with AWS for a few years. 

What do I think about the stability of the solution?

Amazon AWS is very stable. 

What do I think about the scalability of the solution?

One of the major points for AWS is the scalability that comes with it. You can monitor it really well, and you can even adjust down, or sometimes up. What this technology allows is very nice. 

AWS is predominantly used in most of the projects that we have. In my organization, there are thousands of users who are using AWS. 

How are customer service and support?

I have never personally contacted tech support. 

How was the initial setup?

There isn't really an installation for AWS, but you will need certain certificates to download the interface. I generated some certificates, put them on my machine, and then used them to connect to AWS services. 

It depends on the project, but there is usually only one guy needed for deployment. For bigger, more complex platforms, you may need two or three guys to deploy AWS. 

What about the implementation team?

I implemented AWS myself. 

What's my experience with pricing, setup cost, and licensing?

You pay for a license, and that's how you get your own account. These are usually not individual licenses, but rather for a group of people. I think these licenses come at some volume, but I don't know many details about the licensing. 

What other advice do I have?

I rate AWS a five out of ten, but it's mainly because I don't feel very experienced in AWS. I have gone to the console many times and seen many features that I have never used. I'm sure I can learn quickly, though, because there is a lot of information shared on the internet about how to use it—there are a lot of resources that you can use to learn, and there are a lot of features available on AWS. They're working very hard on their platform, and I can only see their usage growing in the future. 

I would certainly recommend AWS to others. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Amazon AWS
June 2024
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
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Regional Business Manager - North Latam - Public Sector - Amazon Web Services (AWS) at a tech services company with 10,001+ employees
Real User
Offers a very valuable machine learning service
Pros and Cons
  • "Machine learning is a valuable feature."
  • "The solution could be more user-friendly."

What is our primary use case?

We advise our clients on using AWS services. It has many applications; in health care with regard to patient medical history. Some use it for hosting, SAP and V-ware. Those are the most common uses for our clients. We are resellers and I'm the operations director.

What is most valuable?

I think machine learning is one of the most used and most valuable services, especially in scientific research. The solution is evolving all the time. 

What needs improvement?

Some of the services are hard to use so I think a more user-friendly interface would be helpful.

For how long have I used the solution?


What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is very scalable. 

How are customer service and support?

Amazon offers different support plans. We have enterprise support and they generally get back to us within half an hour. The escalation process is very fast, because they know that there is a critical platform involved. They generally offer a high level of support. 

How was the initial setup?

The initial setup is not too complex but it's not straightforward either, somewhere in the middle. In terms of deployment time, it can be anywhere between a few minutes and a week, depending on what you need. 

What other advice do I have?

Training is critical before implementing the solution. There are very good AWS certifications like the certified practitioner, and there's a lot of free training on the AWS webpage that customers can use. Most of the training is hands-on so you can experience how things would be done in a work environment. AWS recently deployed 100 free courses on amazon.com to help people better understand their products. I would recommend looking at those.

I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Architecture and Solutions Specialist at a marketing services firm with 10,001+ employees
Real User
Amazon AWS is fantastic.
Pros and Cons
  • "Amazon for DevOps is fantastic. Amazon has fast clouds, and the process and the Dev is very good."
  • "Amazon tools are for more mature DevOps. The process and the Dev is very good, but it doesn't compare to the ease of using the Google Cloud Platform."

What is most valuable?

Amazon for DevOps is fantastic. Amazon has fast clouds, and the process and the Dev is very good. 

What needs improvement?

Amazon tools are for more mature DevOps. The process and the Dev is very good, but it doesn't compare to the ease of using the Google Cloud Platform. Google Cloud Platform is easier for the developer since it has many automation features. You can use the many tools to automate your info or create machines. Personally, I like using both.

For how long have I used the solution?

I have been using AWS for two years.

What's my experience with pricing, setup cost, and licensing?

AWS pricing is higher than other services.

What other advice do I have?

I would rate AWS a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Architect at a educational organization with 1,001-5,000 employees
Real User
Flexible and good for building machine learning workloads
Pros and Cons
  • "We've built several AI ML solutions and done lots of work on the GPUs available on Amazon servers. We did a lot of work around web spidering, natural language processing, and machine learning or deep learning workloads."
  • "I think Amazon could improve some of the security or fine-grained access for metadata and many other things."

What is our primary use case?

We're using AWS for limited purposes right now. The university has its storage, servers, and large amounts of data center equipment, and the cloud fills a niche. We put things in the cloud so that others have access. But from a storage standpoint, 95 percent of the usage is entirely on-premises. We might use it more in the future, but we're trying to build up a storage ecosystem right now. We'll likely build that around some open-source solution, like Ceph or MEAN.io, or something from a popular vendor. 

RedHat has Ceph storage too, and IBM has object storage. I'm not sure what the university will go with, but those are the ones we are looking at. We're using AWS S3 for general storage and storing images. We also use AWS as a platform for building some web services and things like that. 

What is most valuable?

We've built several AI ML solutions and done lots of work on the GPUs available on Amazon servers. We did a lot of work around web spidering, natural language processing, and machine learning or deep learning workloads. 

What needs improvement?

I think Amazon could improve some of the security or fine-grained access for metadata and many other things. From a cloud standpoint, Amazon provides more ways to restrict access or provide fine-grained access to different services. For the time being, I think the ecosystem is relatively secure, but there is room for improvement. 

What do I think about the scalability of the solution?

AWS is scalable. It's serving about 150 users at my company right now. All of the users are researchers who do their own thing. Each research team manages its own partition and has fine-grained access to all the services. Small groups of around 10 to 15 people manage their own respective groups as to all the requirements associated with AWS.

How was the initial setup?

We customized our Amazon AWS deployment. The process takes about three to five hours, depending on the ecosystems we are building. It depends on whether it is related to web services or the call configuration. Some configurations take no more than half an hour. If you're doing something involving the server, you need to personally install some servers and some of the other database-related stuff.

I'm one of the AWS architects, but we have administrators who take care of the maintenance. I'm looking at some of the SNIA content, and it seems pretty good for object storage or some of the other storage-related options. I'm still trying to see which solutions are potentially more suitable for us. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure about the licensing. I don't know what kind of subscription the university bought. I imagine it's similar to Cognizant, which had a usage-based mechanism. We bought yearly subscriptions for specific servers while pre-booking some of the server-based storage or computing infrastructure.

Which other solutions did I evaluate?

We've used Azure also. They are all fairly good. 

What other advice do I have?

I rate AWS eight out of 10. I used to work in Cognizant and TCS before that, and we used different cloud services, such as Amazon and Azure. If you want some kind of public cloud infrastructure, I would go with one of these or maybe Google Cloud. The university is in the process of setting up its own storage or server ecosystem. We plan to store massive amounts of video, images, and other objects, like our AI/ML workloads. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cloud Solution Manager
Real User
Useful storage, scalable, and stable
Pros and Cons
  • "This solution is used as the basic requirement for any virtual machines use cases, the storage is used for each use case."

    What is our primary use case?

    We use the solution for many use cases, such as application hosting, virtual desktops, and disaster recovery.

    How has it helped my organization?

    Customers don't need to calculate what their future requirements need to be. They can start using Amazon AWS no matter what the requirements are and if they increase size it can support them. By using the solution they can reduce their infrastructure, which helps them reduce the cost and of their infrastructure.

    What is most valuable?

    This solution is used as the basic requirement for any virtual machines use cases, the storage is used for each use case.

    For how long have I used the solution?

    I have been using Amazon AWS for a year and a half.

    What do I think about the stability of the solution?

    The solution is stable. We have global customers on this platform. If you see the past records of Amazon AWS, there has been rarely any downtime or something happening.

    What do I think about the scalability of the solution?

    Amazon AWS is scalable., there are different tools that help to maintain the scalability of the solution. Many of the tools are free of cost. There is no restriction on how many people can use this solution.

    We have 500 customers in the Mumbai region and we plan to increase usage.

    How are customer service and support?

    There is vendor technical support but it is not required if they are taking our support. The customers can directly purchase their support. Our small customers, are purchasing AWS support and they are pleased with the support.

    How was the initial setup?

    The initial setup difficulty depends on the customer's environment. If it's a simple single virtual machine, then it's a simple setup. If it's an SAP-type workload on AWS, then it is somewhat complicated.

    If it is a small single-server implementation, it will take one day to deploy. Otherwise, from an application perspective, your team needs to handle everything and it could take beyond 15 days to one month.

    What about the implementation team?

    We have our own team that does the deployment.

    What's my experience with pricing, setup cost, and licensing?

    The price of the Virtual Desktop service from Amazon AWS could improve, it is more expensive than competitors. The pricing model we are using is pay-as-you-go. You only pay for what you use.

    The technical support from Amazon is extra and there are more than 200 services you can use that has a cost.

    What other advice do I have?

    My advice for those thinking about the implementation of Amazon AWS is to start using it, do not have fear to use these services. If you know how it works and you receive the right support, it always helps to reduce the cost and headache of IT.

    I rate Amazon AWS an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Md Saiful Hyder - PeerSpot reviewer
    AGM, Enterprise Solutions at Omgea Exim Ltd
    MSP
    Top 20
    Scalable, robust, and offers many unique services
    Pros and Cons
    • "They provide cutting-edge features compared to other cloud vendors."
    • "Some extensions are better than others."

    What is our primary use case?

    The solution is useful in many ways. If you want to invest in on-prem infrastructure, it is going to be a huge cost. If you could add auto-scaling features and load balancing features on AWS Cloud, the e-commerce site can use the autoscale feature to handle any traffic threshold or additional workloads. I have two, three customers who are using this feature and they are getting benefits out of it.

    What is most valuable?

    Amazon, in terms of cloud infrastructure, is really robust.

    The product is scalable.

    They provide cutting-edge features compared to other cloud vendors. 

    They offer many services that are unique to AWS

    The availability is a good feature. They have certain criteria. For global virtualization, if you want to scale and operate across the world, AWS can provide the infrastructure without limiting the performance. They have those provisions such as availability. 

    In terms of latency and other things, AWS is great.

    The online knowledge base is very helpful and has a vast amount of information for users.

    What needs improvement?

    The solution could always have better performance. 

    Some extensions are better than others. 

    We'd like it if the solution was more secure. 

    For how long have I used the solution?

    I've been dealing with the solution for over three years. It's been a while. 

    What do I think about the stability of the solution?

    The solution is robust and stable. The solution is reliable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

    What do I think about the scalability of the solution?

    The solution is highly scalable, especially for the storage part. They have storage called S3 Object Store, which is virtually unlimited. You can scale it to an unlimited amount. It's great.

    How are customer service and technical support?

    For AWS, if I compare it to Huawei, Huawei support, Huawei is better compared to AWS, however, AWS is better compared to Google and Oracle or SAP and all of those other clouds. Due to the fact that AWS has a very good knowledge base, you can easily find answers to any issue you might have. 

    Which solution did I use previously and why did I switch?

    I've also used similar solutions such as Oracle and Azure. I've also dealt with Huawei.

    How was the initial setup?

    As a cloud-based solution, there isn't really an installation process. 

    What's my experience with pricing, setup cost, and licensing?

    While some clients will take a monthly subscription, we tend to do an SLA reseller with them for a one-year or three-year contract.

    What other advice do I have?

    I'm a reseller.

    As a cloud-based solution, we're always on the latest version. We don't have to manually update it. 

    I'd rate the solution at a ten out of ten. Even compared to other solutions, such as Oracle and Azure, it is much better.

    I've been a specialist for AWS for installation, however, I recommend solutions based on the company's requirements. However, it will help them in many ways. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    Gerente regional de tecnología at a manufacturing company with 501-1,000 employees
    Real User
    Scales well and expands easily and offers good configuration
    Pros and Cons
    • "The scalability of the product is the solution's most valuable feature."
    • "The technical support should be better than what is on offer right now."

    What is our primary use case?

    We are running everything on the cloud. That's our primary use case. All the servers we are using are on AWS. The only thing we have on SAP's cloud is the analytics part. Everything else is running on AWS.

    What is most valuable?

    The scalability of the product is the solution's most valuable feature. It expands very, very easily.

    I don't have any complaints about the configuration capabilities or the interface.

    The pricing seems to be good.

    What needs improvement?

    The technical support should be better than what is on offer right now.

    For how long have I used the solution?

    I've used the solution for a while now. It's been about four years in total, from what I recall.

    What do I think about the scalability of the solution?

    The solution scales very well. If a company needs to expand it, it's very easy to do. It's one of the solution's most striking features.

    How are customer service and technical support?

    The support could be better. It's an aspect of the solution that isn't as good as everything else. We aren't satisfied. They need to be more helpful and responsive.

    Which solution did I use previously and why did I switch?

    We also use SAP. In terms of SAP, I'm running all my servers on this IP at this moment. We have our development, our quality, and also production sites on it.

    What's my experience with pricing, setup cost, and licensing?

    We can't complain about the pricing. So far, it doesn't seem to be too expensive.

    What other advice do I have?

    We are a customer and an end-user. We don't have a business relationship with Amazon.

    Overall, I would rate the solution at a nine out of ten overall. We've been very, very happy with the capabilities we've been able to experience so far.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2024
    Buyer's Guide
    Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.