Ino Vitra - PeerSpot reviewer
Assistant Operation Manger at IIJ Singapore
Reseller
Top 10
Provides essential security features and ease of network management
Pros and Cons
  • "The product is super stable. I would rate the stability a ten."
  • "The integration options with third-party applications need enhancement."

What is our primary use case?

Cisco Meraki Wireless LAN facilitates daily operations by providing reliable connectivity for devices like PCs and machinery. It allows customers to access the Internet and essential applications without needing Ethernet cables.

What is most valuable?

The platform's most valuable feature is the ability to detect network issues through a dashboard.

What needs improvement?

The product's interface should be user-friendly. The integration options with third-party applications need enhancement.

For how long have I used the solution?

I have worked with Cisco Meraki Wireless LAN for the past 2 years.

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What do I think about the stability of the solution?

The product is super stable. I would rate the stability a ten.

What do I think about the scalability of the solution?

We work with many customers using Cisco Meraki Wireless LAN, with deployments ranging from small offices to large enterprises. It is sometimes deployed in principal offices, catering to a user base of 15 to 20 individuals. Additionally, there are instances where larger-scale deployments are undertaken, accommodating up to a hundred users.

I rate the platform's scalability an eight out of ten.

How are customer service and support?

Whenever we raise the ticket, we receive prompt assistance from the technical support team.

How would you rate customer service and support?

Positive

How was the initial setup?

The product operates on its cloud platform, but some customers use AWS for certain functionalities. Deployment time varies depending on the scale of the project. It involves setting up wireless access points, configuring IP addresses, and connecting them to the network. Additional configurations are then pushed through the dashboard. It takes approximately a day to complete.

I would rate the initial setup process a ten out of ten.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing of Cisco Meraki Wireless LAN as a five. It could be more affordable than other solutions like Aruba.

What other advice do I have?

Customers appreciate the ease of network management provided by Cisco Meraki's centralized dashboard, simplifying operations.

The cloud-based management has made a significant difference in the IT environment of our customers. It enables seamless access and connection to the dashboard, allowing them to troubleshoot network issues promptly. Customers no longer need to connect to the on-premises infrastructure or use specialized tools; instead, they can easily access and manage their network via the dashboard of any device with an internet connection.

It offers built-in security features like firewalls. We have purchased additional licenses for features such as SD-WAN technology.

Before installing it, the users should consider space requirements, network topology, and compatibility with existing IT infrastructure.

I would rate it a nine.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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Syed Pasha - PeerSpot reviewer
Systems Administrator at NETOPS
MSP
Top 10
A user-friendly solution that provides good performance and stability
Pros and Cons
  • "Cisco Meraki Wireless LAN is a user-friendly solution that has good performance and stability."
  • "The solution's pricing could be improved."

What is our primary use case?

My customer wanted to configure the solution as Wi-Fi instead of a firewall service.

What is most valuable?

Cisco Meraki Wireless LAN is a user-friendly solution that has good performance and stability.

What needs improvement?

The solution's pricing could be improved.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN for two years.

What do I think about the stability of the solution?

I don't recall facing any bugs with Cisco Meraki Wireless LAN, but the patches are done remotely.

What do I think about the scalability of the solution?

Cisco Meraki Wireless LAN is a scalable solution.

How was the initial setup?

It was easy to deploy the solution. We had some help from the support team, making it easier to deploy the solution.

What about the implementation team?

I read the document for a day and deployed it the next day.

What's my experience with pricing, setup cost, and licensing?

Cisco Meraki Wireless LAN is an expensive solution.

What other advice do I have?

Users with a big budget should go with Cisco Meraki Wireless LAN. Customers with a low budget can choose Meraki Go, which is less costly than Cisco Meraki and does not require any license.

Cisco Meraki has physical boxes for centralized cloud management. If we are talking about a dashboard, we can configure location-wise, which will be called a network. In an organization, for each location, we can create a new network where it will be managed centrally. I would recommend the solution to other users.

Cisco Meraki Wireless LAN alone does not give security. In every company, the front-end will be firewalls, which will take care of the compliance part.

Overall, I rate Cisco Meraki Wireless LAN a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Cisco Meraki Wireless LAN
May 2024
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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Namra Saif - PeerSpot reviewer
IT Sales Engineer at Comstar - Information Systems Associates Ltd.
Real User
Top 5
Offers flexibility and a centralized dashboard
Pros and Cons
  • "The product offers HA solutions and redundancy features to ensure reliable operations."
  • "There needs to be some work done on security because, with time, some viruses may emerge that one may not know about."

What is our primary use case?

I have sold Cisco Meraki Wireless LAN in Pakistan's market since its cloud management features are good.

The product is useful for security purposes, specifically network security or to secure a network. It is useful for our company's clients who want to secure their network over the cloud. The product helps to manage your network centrally.

How has it helped my organization?

The product offers solutions for businesses ranging from small to large companies. The product offers HA solutions and redundancy features to ensure reliable operations. Some products don't offer the aforementioned features. The tool offers products for small businesses and large enterprises, with high availability and redundancy features.

What needs improvement?

There needs to be some work done on security because, with time, some viruses may emerge that one may not know about. The tool provides basic security features for VPNs like IPS and IDS. The tool should have its own lab where engineers can work on new viruses or upcoming and undefined viruses.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN for more than two years. I am a seller of the product.

What do I think about the stability of the solution?

The product's stability is good. The product can improve in the area of security. The switches provided by the product are good and are commonly used in Pakistan. There is also demand for used switches in Pakistan. In Pakistan, businesses cannot afford new switches, or they face some import-related issues when it comes to products like the Cisco Meraki Wireless LAN. Pakistan market has a few network switches in stock as a backup. In terms of network switches, the tool is good, and I rate it an eight and a half out of ten. In terms of security, the product needs to improve.

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

If I compare the other brands in the market, like Sangfor or Sophos, with Cisco in terms of security, I see that Cisco is not a part of the Gartner Report. Cisco is deployed in multinational companies and not in small to mid-sized organizations.

How are customer service and support?

The solution's technical support is good. Through Google, you can get support from the product's community website, on which you can reach out to comments to help you deal with the areas where you are stuck with the product.

How was the initial setup?

The product's initial setup phase is not complex. It is quite easy to configure or deploy it due to its simple and centralized backbone.

The solution is deployed on the cloud model.

The deployment process is easy since you just need to connect the firewall. You can log in to Cisco portal and put in your password and user information, after which it opens your dashboard. You can configure whatever policy you want to implement and use it as per your requirements. You can activate your license by simply putting in the license key. If you face any issues with the tool, you can open a ticket with Cisco's support team or approach resellers. I also help people who face issues with the product. I can align my technical team to help those who have issues with the tool.

Which other solutions did I evaluate?

Against Cisco Meraki Wireless LAN, I offer tools like Sangfor and Sophos. Many of my company's customers opt for Sophos, considering its visibility in the Gartner Report.

What other advice do I have?

only sold a few Cisco Meraki Wireless LANs in the market. My company's clients had asked me about the specific models of the product, and I had them in stock, so I sold them without having to convince them or tell them the technical features of the tool. My company's clients already know about the product via its website and how easy it is to integrate and use the scalability features. My company's clients are also aware of the tool's subscription and base licensing that Cisco offers. As I am a salesperson, I don't think it's difficult to convince IT people to use the tool since they already know about Cisco. It is a positive thing how Cisco has captured the market.

The most valuable feature of the product for network management stems from the fact that the product is flexible, has a centralized dashboard, and offers a yearly subscription-based licensing model and support while being scalable, reliable, and cloud-centric. The tool is already popular in the market.

The tool's analytics are quite capable of securing a user's network, and the insights from Cisco Meraki ITM are good as they allow organizations to get valuable insights in areas like visitor behavior, traffic patterns, and device presence in an environment. There are a lot of resellers that deal in Cisco, so its availability is not difficult.

In terms of the tool's built-in security features, VPN capabilities are quite good. Intrusion detection systems and intrusion prevention systems (IPS) can filter out malicious content and offer advanced security features. The product can offer protection against malware and offer a threat intelligence platform. The tool provides basic features that can be used as default or built-in functionalities.

Considering the technical support and security features, I recommend the product to those who plan to use it.

The scalability of the tool aligns with my organization's goals.

I rate the overall tool out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Technical Consultant at Alstix
Consultant
Top 20
Stable solution and has good technical support service
Pros and Cons
  • "It is a scalable solution."
  • "Its pricing could be better."

What needs improvement?

The cost for the solution's license could be better.

For how long have I used the solution?

We have used the solution for seven years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. We had 50 solution users in our organization.

How are customer service and support?

The solution's technical support service is good.

How would you rate customer service and support?

Positive

How was the initial setup?

One executive is required for the solution's maintenance.

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution. There are additional costs apart from standard licenses as well.

What other advice do I have?

It is a good product. I recommend it to others and rate it as a nine.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Pramoad Pathirathna - PeerSpot reviewer
Senior Manager of Enterprise Systems at a computer software company with 201-500 employees
Real User
User-friendly interface, simple to install, configure, and deploy, and good technical support
Pros and Cons
  • "The most important feature is flexibility."
  • "The only concern is when the license has expired and it will no longer function, the entire network goes down, without any notification, or warning."

What is most valuable?

The most important feature is flexibility.

I believe it is user-friendly. The techie guys don't care for it, but in my opinion, essentially, it has a very simple interface. Most other vendors are now including those in their dashboard features and interfaces as well.

What needs improvement?

The only concern is when the license has expired and it will no longer function, the entire network goes down, without any notification, or warning.

The price could be reduced.

For how long have I used the solution?

I have been working with Cisco Meraki Wireless LAN for four or five years.

The first implementation we did was with the MR32. MR32, MR42, and MR62

What do I think about the stability of the solution?

Cisco Meraki Wireless LAN is stable.

What do I think about the scalability of the solution?

Cisco Meraki Wireless LAN is easy to scale.

How are customer service and support?

Technical support is very good.

Which solution did I use previously and why did I switch?

I used to work for VS Information Systems, and I'm currently looking after the Cisco Meraki Wireless LAN and the data center infrastructure.

How was the initial setup?

The initial setup is straightforward.

We use a couple of guys for the more physical aspects of the implementation, such as access point mounting.

Because they are cloud-based, we are only using one person for maintenance.

What about the implementation team?

Previously, I did the majority of the configuration by myself. Now, another person has been assigned to the configuration part.

What's my experience with pricing, setup cost, and licensing?

When compared to other vendors, Cisco's pricing is higher.

Which other solutions did I evaluate?

We did some research and found that we already had the HP solution in-house. Because of the features and feasibility, flexibility, and everything else, as well as the cost, we like the Cisco Meraki Wireless LAN.

What other advice do I have?

We haven't received any requests for additional features at the moment. Previously, any request for additional features was made on the other Cisco dashboard, and the majority of them were already implemented on this one.

We have a partnership with Cisco.

For my experience, I would rate Cisco Meraki Wireless LAN a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Director at Madison County
Real User
Stable, works well, and you don't have to worry about it
Pros and Cons
  • "What I liked about these is that they worked. I didn't touch them or do anything with them. They were up and running when I came here. Once they are set up and running, you don't have to worry about them."
  • "It is expensive. Juniper seems to have a lot more to offer for future expansion. Juniper has some features that are not there in this solution."

What is our primary use case?

They were for our Sheriff's department.

What is most valuable?

What I liked about these is that they worked. I didn't touch them or do anything with them. They were up and running when I came here. Once they are set up and running, you don't have to worry about them.

What needs improvement?

It is expensive. Juniper seems to have a lot more to offer for future expansion. Juniper has some features that are not there in this solution.

For how long have I used the solution?

It has been over three years.

What do I think about the stability of the solution?

They have been very stable. We didn't see any issues.

What do I think about the scalability of the solution?

I didn't have to scale it. We had 26 users. They included secretaries and deputies to Sheriff.

How are customer service and technical support?

I never used them. I never had to.

How was the initial setup?

They were set up before I got here.

What's my experience with pricing, setup cost, and licensing?

It is expensive.

What other advice do I have?

I would advise others to take a look at Juniper. We were using Cisco Meraki devices, but they are kind of end-of-life. We're changing our systems because of a policy change about the use of wireless solutions. So, we don't need them anymore. Juniper seems to have a lot more to offer for future expansion.

I would rate Cisco Meraki Wireless LAN a nine out of ten. It works well.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vice President at Radeon Technologies Ltd.
Reseller
Provides excellent visibility into the network and we can usually resolve the problem online without having to go onsite
Pros and Cons
  • "Its ability to be cloud-managed is the most valuable feature so if there's a reconfiguration or an issue, we have excellent visibility into the network and we can usually resolve the problem online without having to go onsite."
  • "The logging sometimes doesn't give us the granularity needed. Some of the rules are a bit more complicated. The switch ports on the routers are not individually addressable, in the sense that with a switch you can tell what MAC address is on what port but with the security appliances, you can't, which would be beneficial for troubleshooting."

What is our primary use case?

We resell it to our customers for networking, wifi, and security.

How has it helped my organization?

For some of our larger clients, it has enabled them to not need to grow staff in order to retain a large 13 access point network has needed a lot of reconfiguration because of the nature of our business. We are able to maintain that and the responses even after hours because we can usually make changes rapidly.

What is most valuable?

Its ability to be cloud-managed is the most valuable feature so if there's a reconfiguration or an issue, we have excellent visibility into the network and we can usually resolve the problem online without having to go onsite.

What needs improvement?

The logging sometimes doesn't give us the granularity needed. Some of the rules are a bit more complicated. The switch ports on the routers are not individually addressable, in the sense that with a switch you can tell what MAC address is on what port but with the security appliances, you can't, which would be beneficial for troubleshooting.

I would like to see more information on what is plugged into each MX switch port. I would also like to be able to see that the templates would be able to be used because we're in MSP, so if I create a template, I have to recreate the template with each of our clients. I'd prefer to create one template and then personalize it for each client which is a little extra work that way. 

The dashboard security is not as good as it could be in terms of provision users. If I provision the user at the high level, I'd like to give them rights to our customers so if I have a new technician, I have to go and touch each customer and add that technician which is kind of silly. 

What do I think about the stability of the solution?

It's quite stable. There are relatively few issues we've had with the product. Compared to others, it's more stable than most.

What do I think about the scalability of the solution?

It scales well up to the larger midsize enterprise. The MX appliances are less scalable than the wifi or the switches. They're a little underpowered and so that's the point where you'd move to a different solution if you needed more scalability if you had more bandwidth requirements. We currently have 150 users. 

How are customer service and technical support?

Their technical support is good. It's really easy to get someone and they try to help and work to resolve the issue. I'm pleased with their support.

Which solution did I use previously and why did I switch?

We've also used D-Link, Netgear, and other similar solutions and Cisco small business solutions as well. We found Meraki is easier to deploy and easier to maintain.

We also evaluated WatchGuard, SonicWall, and Ubiquiti but we found Meraki to be superior. 

How was the initial setup?

The initial setup. The deployment was very quick. It takes under half an hour to fully deploy on site.

What was our ROI?

We've definitely had a good ROI. It helps our support resources as well as gives the customer a good product.

What's my experience with pricing, setup cost, and licensing?

Meraki is certainly not the cheapest solution. The coterminous licensing that they do is a challenge with some of the sites where there's corporate and franchise sites. If a franchise is buying in and they want to put them on the same dashboard, it means that their license is going to expire earlier than it should. The fact that if you don't license it, it just stops working has been a challenge. It's not as friendly as would be ideal, where other solutions will not allow you to do any changes but it will keep working. If some of our clients are less organized at renewals this is a little bit adverse. MX appliances are a little overpriced for their power.

What other advice do I have?

I would rate this solution an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Administrator at SOURTHERN WAVES Solution
MSP
Top 5Leaderboard
A wireless solution for LAN connectivity with easy setup
Pros and Cons
  • "Integrating with the router, firewall, and Wireless Controller is advantageous."
  • "The solution could be cheaper."

What is most valuable?

The Cisco Meraki Wireless LAN is hosted on the cloud. Users enjoy all the features available on the platform, and it facilitates seamless communication for our business operations. Integrating with the router, firewall, and Wireless Controller is advantageous.

What needs improvement?

The solution could be cheaper.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN for more than 2 years.

What do I think about the stability of the solution?

The product is stable. It is working well.

What do I think about the scalability of the solution?

The solution’s scalability is good.

Around 20 customers are using this solution.

How are customer service and support?

Technical support is good.

How was the initial setup?

The initial setup is easy and takes 10-30 minutes with zero IP deployment.

It also depends on the customer's requirements. Whether it's a small or large project, the system can accommodate various sizes. LAN configurations have been implemented for better connectivity. One employee can do the deployment.

What was our ROI?

There are two values, but the first one is that the network demands more. However, the current value lies in using advanced technology. Additionally, its ease of use and deployment facilitates creating a profile of a beneficial customer.

What's my experience with pricing, setup cost, and licensing?

The market is competitive. Customers do not have much money to invest. However, we have a new solution. We are looking for McAfee share.

In Vietnam, the license policy is yearly, which could be one year, three years, or five years.

What other advice do I have?

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
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Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.