We compared Cisco Meraki Wireless LAN and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Cisco Meraki Wireless LAN is praised for its stability, performance, and visibility, with exceptional customer service and reasonable pricing. Mist AI and Cloud stand out for their intuitive interface, AI-driven analytics, and proactive troubleshooting, with positive ROI and responsive customer support. Areas of improvement for both include network stability, reliability, and user interface enhancements.
Features: Cisco Meraki Wireless LAN offers stability, good performance, complete visibility, easy setup, user-friendly interface, cloud management, and device control. Mist AI and Cloud prioritize intuitive UI, easy setup, seamless integration, AI-driven analytics, proactive troubleshooting for faster problem resolution, and improved network performance.
Pricing and ROI: The setup cost for Cisco Meraki Wireless LAN is reported to be minimal and straightforward, while Mist AI and Cloud also offer a manageable setup cost. Both products have straightforward licensing processes, contributing to a positive user experience., The ROI for Cisco Meraki Wireless LAN has been positive, with improved network performance and enhanced security. Mist AI and Cloud have also provided significant returns on investment, with increased efficiency and cost savings. Both solutions offer valuable features and capabilities.
Room for Improvement: Cisco Meraki Wireless LAN has room for improvement in signal strength, network stability, user interface, compatibility, firmware updates, and customer support. Mist AI and Cloud need enhancements in performance, reliability, system delays, disruptions, interface intuitiveness, and user-friendliness.
Deployment and customer support: The reviews for Cisco Meraki Wireless LAN indicate that the duration for establishing a new tech solution can vary, with some users taking three months for deployment and an additional week for setup. In contrast, the reviews for Mist AI and Cloud also mention three months for deployment and a week for setup, but suggest that these timeframes should be considered separately in some cases., The customer service of Cisco Meraki Wireless LAN is known for its exceptional support, promptness, and effectiveness. Customers appreciate the knowledgeable staff and their helpful guidance in resolving issues efficiently. On the other hand, Mist AI and Cloud have received positive feedback for their availability, responsiveness, prompt guidance, and expert assistance, contributing to a positive user experience.
The summary above is based on 61 interviews we conducted recently with Cisco Meraki Wireless LAN and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"In terms of reporting, in terms of all the user reports, it's very rich."
"With Mist, every Wednesday they roll out new features."
"The artificial intelligence feature is very good."
"The simplicity is great."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"It provides private network access, helping us protect our company’s devices."
"The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence."
"The most valuable feature of the solution is Marvis, the AI-driven network management system."
"The most valuable feature is cloud management."
"The visibility of the site is most useful."
"The most valuable features in Cisco Meraki Wireless LAN are that we were able to see all the registered users for each particular WAP, which is a big help. The roaming allows us to have continuous wireless throughout the building. The signal can carry over from one WAP to another. Which is probably the most important feature."
"The solution is trustworthy. I find it easy and secure."
"It is very handy to have a support number to call."
"I really love their cloud-based dashboard which allows me to see all my locations from one location."
"It's simple to manage when there's a problem."
"I can control any number of sites globally with a lean IT team."
"The tool's best part is the GUI. It is user-friendly and fast due to AI features. The solution can help you fix things with AI, which is impressive."
"It's really easy to provision and support. Those are its main features."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"AI is the most valuable feature."
"Regarding features, the solution seems to be very intuitive."
"Natural language patching is an important feature."
"Ability to control the access points by groups."
"The cost is the most valuable aspect of this solution."
"The product should include adaptive Wi-Fi to show a more accurate location."
"I need a bit more time with it before criticizing the features."
"They should include SD-WAN features to it."
"The pricing is very high in the Indian market."
"Improving third-party integration is key for Juniper Mist's next release."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"The solution is expensive."
"The pricing should be made cheaper."
"The technical support from Cisco is good, but they can improve themselves in some areas. Sometimes it takes a while to provide a solution or an answer to our problem."
"The customization needs to be improved because it's pretty locked down."
"In the next release, I would like to see the central control plane have the flexibility to control and distribute policies to all LAN networks, balance the traffic, and the performance based on application monitoring."
"The user interface needs to be improved."
"Quality of technical support varies."
"It would be nice to have licensing that stays in place while the system is being renovated or changed."
"Initially, I liked some of the filtering features, but that's one of the components that we ran into problems with."
"They should introduce a grace period of 60 days after license expiry because as it is now, it automatically goes down and there is no grace period."
"The solution lacks documentation."
"The solution doesn't provide mail notifications currently."
"Mist AI and Cloud should be marketed more and focus on making partners in the industry."
"Mist AI and Cloud should improve its integrations."
"In future releases, they need to add some router models. Because currently, it supports only SSR and WAN routers. But adding other routers would be good."
"There are some technical issues that may require attention"
"The inter-functionality with other vendors was a negative for us."
"The user experience should be improved. It's not user-friendly."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Cisco Meraki Wireless LAN is ranked 4th in Wireless LAN with 115 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 20 reviews. Cisco Meraki Wireless LAN is rated 8.2, while Mist AI and Cloud is rated 7.6. The top reviewer of Cisco Meraki Wireless LAN writes "Offers good mobility, stability and scalability ". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Cisco Meraki Wireless LAN is most compared with Aruba Wireless, Ubiquiti Wireless, Ruckus Wireless, Cisco Wireless and Huawei Wireless, whereas Mist AI and Cloud is most compared with Aruba Wireless, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Zabbix. See our Cisco Meraki Wireless LAN vs. Mist AI and Cloud report.
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