Check Point Harmony Email & Collaboration and Abnormal Security Solutions offer comprehensive email security with advanced threat detection capabilities. Users appreciate the behavioral AI engine and ease of use in Abnormal Security, some have raised concerns about integration with platform reliability in Check Point Harmony. Pricing and customer service are highlighted strengths for both products.
The summary above is based on 46 interviews we conducted recently with Check Point Harmony Email & Collaboration and Abnormal Security users. To access the review's full transcripts, download our report.
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The product is not resource-intensive."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"I have never encountered any stability issues with Abnormal."
"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"It is fast and quite effective in terms of preventing any security incidents."
"The ease of management and intuitive administration are excellent."
"The anti-phishing feature is the solution's best feature."
"It helped us to bring security compliance and ensure system robustness throughout."
"Check Point adds value with east-west protection in the data center."
"The main benefit is that hackers can't steal information."
"It provides visibility of events, what's going on with the environment, what we're missing with our other solution, and the user behavior."
"We have managed to have an impressive reduction in phishing that used to enter our system before applying Check Point."
"We need to be able to whitelist data at the backend."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"The product must provide better malware detection."
"You should be able to deploy Defender for every subscription without the need to add servers."
"There is room for improvement in terms of reporting."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"I would like to have the ability to customize the auto-remediation feature."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"The biggest pain point for us is the lack of support for on-premise email systems."
"One feature I'd love to see is outbound scanning."
"The pricing for academic institutions and student mailboxes is challenging."
"The implementation could definitely be better."
"They could continue to offer more stringent security policy measures for threat point management."
"After updates, the internet connection fails, and I have to restart my desktop to resume initial functionalities."
"There could be more automation features included for it."
"Since the portal to the management and administration entry sometimes has performance problems and takes a long time to respond to what has arrived, the handling of the tool is difficult."
"Cloud Guard would be a complete solution if Check Point added a comprehensive data loss solution that included capabilities such as bulk data transfer detection."
"Stability has been a pain point. I was going back and forth with my product engineer and project manager for a couple of months. I had the product in a demonstration mode and wasn't satisfied with the results initially. After a few alterations and a few revisions later, it is fine."
"We are unable to export the reports from the dashboard, and if it is possible to do then it is not intuitive."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Check Point Harmony Email & Collaboration Pricing and Cost Advice →
Abnormal Security is ranked 12th in Email Security with 8 reviews while Check Point Harmony Email & Collaboration is ranked 7th in Email Security with 49 reviews. Abnormal Security is rated 9.6, while Check Point Harmony Email & Collaboration is rated 8.6. The top reviewer of Abnormal Security writes "Provides comprehensive email security management, effective in detecting a wide range of email threats". On the other hand, the top reviewer of Check Point Harmony Email & Collaboration writes "Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing". Abnormal Security is most compared with Mimecast Email Security, Egress Intelligent Email Security, Cloudflare Area 1 Email Security, Avanan and Cisco Secure Email, whereas Check Point Harmony Email & Collaboration is most compared with Avanan, Microsoft Defender for Cloud, Mimecast Email Security, Cisco Secure Email and Barracuda Email Protection. See our Abnormal Security vs. Check Point Harmony Email & Collaboration report.
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