We performed a comparison between Fortinet FortiMail and Microsoft Defender for Office 365 based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Fortinet FortiMail comes out on top in this comparison. Our reviewers agree that Fortinet FortiMail is reliable, high performing, and fairly priced. In addition, it has excellent customer support.
"The solution is very, very stable."
"Technical support is great. They are able to look at their patches and offer quick responses. We even have an account manager in the Middle East. They are very good."
"When combining this solution with other Fortinet products, such as FortiGate, it integrates well and provides a comprehensive protection package."
"The most valuable features are the endpoint defense features, it is very secure."
"Fortinet FortiMail's most valuable features are antispam, antivirus, database, and data loss prevention (DLP)."
"The anti-spam features are valuable."
"The most valuable features of Fortinet FortiMail are its virus outbreak prevention and FortiSandbox integration."
"Fortinet FortiMail has a lot of valuable features. It works great. It also has an antivirus feature. Support for Fortinet FortiMail was also great when my team wanted to block some geographic IPs, but couldn't figure out how to do it. The support team provided clear communication on how to resolve that issue. Another valuable feature of Fortinet FortiMail is SPAM filtering which tells you how many spammy emails you've received. Based on my current use cases, I'm happy with Fortinet FortiMail."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The product's scalability is good."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The tool needs to improve its pricing policy. Also, it needs to be more user-friendly. I would want it to improve email security as well."
"Sometimes, authentic emails get blocked by the solution's firewall."
"I would like it if the solution could be more affordable."
"They should add a lot of threat-intelligence feeds from different sources - not only from one source (FortiGuard)."
"The web console management interface could be improved."
"Maybe FortiMail's integration could be better."
"I need a stable update in the product that stays for a long time instead of having to deal with frequent updates."
"Improving the upgrade process, making it more user-friendly, and simplifying the management of hardware components could enhance the overall user experience and appeal of Fortinet's email security solution."
"The company should focus on adding threats that the solution is currently unable to detect."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"We need to be able to whitelist data at the backend."
"There is room for improvement in terms of reporting."
"Microsoft Defender for Office 365 should be more proactive."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"There's room for improvement regarding the time frame for retrieving emails."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Fortinet FortiMail is ranked 5th in Email Security with 56 reviews while Microsoft Defender for Office 365 is ranked 1st in Email Security with 41 reviews. Fortinet FortiMail is rated 8.6, while Microsoft Defender for Office 365 is rated 8.4. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Proofpoint Email Protection, whereas Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Microsoft Defender for Business. See our Fortinet FortiMail vs. Microsoft Defender for Office 365 report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.