While Trellix Collaboration Security and Abnormal Security focus on email security, Trellix has a broader focus on securing collaboration platforms including email, file sharing platforms (like Slack, Microsoft 365, Google Workspace) and SaaS applications. Abnormal Security is focused on email security for Microsoft 365 and Google Workspace accounts. Users appreciate Trellix for its encryption and access control features, while Abnormal Security is praised for its email security capabilities and thebehavioral AI engine. Overall, users found both products to offer reasonable pricing and good ROI with differing strengths in security features.
The summary above is based on 18 interviews we conducted recently with Trellix Collaboration Security and Abnormal Security users. To access the review's full transcripts, download our report.
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Does a thorough job of examining email and URLs for malicious content."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Since we have started using the solution, there have been fewer compromises."
"The product is not resource-intensive."
"The email protection is excellent, especially in terms of anti-phishing policies."
"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"I have never encountered any stability issues with Abnormal."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"FireEye is good for malware depicting and security."
"The product helps reduce the number of malicious emails reaching the user's inbox."
"We have had very good results from the use of FireEye Email Security. We are very comfortable with this technology, but I don't know if it's necessary to move into the cloud, we will check other technologies and study them. Additionally, the solution has good integration."
"The solution's most valuable feature is its simplicity. It's very user-friendly."
"The auto-remediation feature is valuable."
"I like FireEye's filtering, spam digests, and its advanced threat review of email flow. It also has a broad range of riskware rules you can deploy."
"We can control this solution from the cloud and are able to access it from wherever we are."
"FireEye Email Security helps us prevent spam and phishing emails and all other business-compromised email attacks."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"You should be able to deploy Defender for every subscription without the need to add servers."
"The GUI is sometimes slow to fetch the device report and could be improved."
"The XDR dashboard has room for improvement."
"The pre-sales cost calculations could be more transparent."
"One feature I'd love to see is outbound scanning."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"The biggest pain point for us is the lack of support for on-premise email systems."
"The pricing for academic institutions and student mailboxes is challenging."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"I would like to have the ability to customize the auto-remediation feature."
"The reporting aspect of the solution needs improvement."
"I would like to see this solution become more flexible."
"The custom tailoring is limited."
"I would like the solution to be able to automatically quarantine the malicious emails before getting to the user's mailbox and continue with regular email operations. This could result in the user clicking the email before the purge operation is completed."
"The solution must provide features to scan QR codes for threats."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation. It would be better if the process was easier."
"If they want to be the primary or best solution, they need to have better email management features."
"The solution needs better support."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Trellix Collaboration Security Pricing and Cost Advice →
Abnormal Security is ranked 12th in Email Security with 8 reviews while Trellix Collaboration Security is ranked 17th in Email Security with 13 reviews. Abnormal Security is rated 9.6, while Trellix Collaboration Security is rated 8.6. The top reviewer of Abnormal Security writes "Provides comprehensive email security management, effective in detecting a wide range of email threats". On the other hand, the top reviewer of Trellix Collaboration Security writes "Has an easy implementation phase to deal with for users". Abnormal Security is most compared with Mimecast Email Security, Egress Intelligent Email Security, Cloudflare Area 1 Email Security, Avanan and Cisco Secure Email, whereas Trellix Collaboration Security is most compared with Cisco Secure Email, Proofpoint Email Protection, Microsoft Exchange Online Protection (EOP), Trend Micro Email Security and Fortinet FortiMail. See our Abnormal Security vs. Trellix Collaboration Security report.
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