We compared Acronis Cyber Protect Cloud and AWS Backup across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Acronis Cyber Protect Cloud is commended for its simplicity, intuitive management, incremental backups, and proactive defense against ransomware. AWS Backup is highly regarded for its flexibility and point-in-time recovery options. Users appreciate AWS Backup’s snapshot feature that allows them to back up applications to a secondary site.
Room for Improvement: Acronis Cyber Protect Cloud should focus on enhancing server performance, reporting capabilities, and remote restore capabilities. AWS Backup could enhance its reporting and visualization, user interface, encryption options, and troubleshooting indicators.
Service and Support: Acronis customer service received mixed reviews, with some users expressing dissatisfaction with the level of support received. Some users described AWS Backup's customer service as amazing, but others noted that AWS support may take longer to resolve complex issues.
Ease of Deployment: Acronis Cyber Protect Cloud has a simple setup that can be finished within one to two weeks, with deployment times varying based on the chosen modules. Users reported varying experiences setting up AWS Backup. Some said it took only a few minutes, but others said it could take up to 10 days.
Pricing: Acronis Cyber Protect Cloud offers different licensing options. Some customers find the cost to be high but manageable. AWS Backup’s pricing is generally regarded as reasonable and flexible. There are no licensing fees. Users are only charged for backup storage and data transfer. However, some users consider the model to be costly and complex.
ROI: Acronis Cyber Protect Cloud has demonstrated financial advantages. AWS Backup offers significant value by enabling backup restoration and readiness for unforeseen events.
Comparison Results: Acronis Cyber Protect Cloud is a simple, user-friendly solution offering advanced features like incremental backups and sophisticated ransomware protection. Still, Acronis has room to improve in areas like performance, reporting, support, and pricing. AWS Backup provides flexibility in services, point-in-time recovery, and seamless integration. At the same time, some users noted that AWS Backup requires specific configuration knowledge and has room for improvement in reporting and restore functionality.
"The most valuable features are the automated backup, and that you are able to manage all of your devices centrally."
"Technical support is great."
"Stability is a ten. No issues, no performance drops, and no crashes."
"A valuable feature is the user-friendly control management. I appreciate the integrated service, where just one agent and one virtual management are needed to handle everything. The solution is highly stable. I rate it a nine out of ten. The support has been consistently excellent. The initial setup is straightforward."
"The most valuable feature is disaster recovery."
"The disaster recovery feature."
"I do not need to touch my firewall, especially when it is managed by the provider and takes ages to do a single NAT."
"The integration with multiple modules in the console and the backup and recovery features are very good."
"The solution's most valuable features are its backup capability and tight integration with other AWS services."
"AWS Backup's most valuable feature is that you can configure it remotely to create backups."
"It provides an easy data migration process from on-premise to cloud."
"The most valuable feature is its ease of use."
"When I was using an on-premises backup, there was an external hard drive or something like that. I had a backup server, but I had a few problems related to transfer when I had to restore something that I have deleted. I had to wait for after-office hours to do something like that, but now I just have to send a mail. Within one hour, I have my restored file."
"The solution has an effective overwrite feature."
"Reporting is one of the key elements that are valuable for C-suite executives. In terms of monitoring, the solution provides comprehensive details into ongoing processes, flagging issues and warnings as necessary."
"It works well as a backup and as a service."
"Acronis Backup Cloud can improve by having fewer updates and patches to the solution. Additionally, should improve the functions that already exist in the solution rather than add new ones."
"They could support Linux OS primarily for servers."
"The agent stability needs improvement."
"There could be some changes done to the action page to simplify it."
"The reporting could be improved. I would like to see some enhancements in that regard."
"What's lacking in Acronis Backup Cloud is a unified dashboard or console that lets you see the backup status of all clients."
"I don't see any room for improvement in the solution itself, but their marketing could be better. Dealers and customers aren't aware of this product or the company, so maybe they should concentrate more on marketing."
"I would like to see enhancements made to the security."
"The solution's reporting features and restore features can be improved."
"This backup tool does the full backup of the entire snapshot server. I would like to have the option to not do the full server backup."
"It requires a lot of time to connect the snapshot, identify the files, and restore a single file manually."
"The service disconnects a lot."
"If AWS could also add some hybrid cloud features to AWS Backup, that would be a significant improvement. For example, currently, AWS Backup only backs up to the S3 and Amazon Cloud, and you can only restore from the Amazon Cloud only. However, some people have hybrid environments. They have some workloads on-premises and some workloads in the cloud."
"Only the price could be improved."
"They should work on their visual capabilities."
"If AWS Backup were a hybrid solution that also supported on-premises backups then it would be very helpful, especially if you are doing a migration to the cloud."
Acronis Cyber Protect Cloud is ranked 11th in Cloud Backup with 41 reviews while AWS Backup is ranked 12th in Cloud Backup with 23 reviews. Acronis Cyber Protect Cloud is rated 8.6, while AWS Backup is rated 8.0. The top reviewer of Acronis Cyber Protect Cloud writes "A solution that unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution". On the other hand, the top reviewer of AWS Backup writes "Useful point-in-time recovery, highly scalable, and implementation straightforward". Acronis Cyber Protect Cloud is most compared with Acronis Cyber Protect, Veeam Backup for Microsoft 365, Synology C2 Backup, Veeam Backup & Replication and Druva inSync, whereas AWS Backup is most compared with Veeam Backup & Replication, Commvault Cloud, Rubrik Go, AWS Elastic Disaster Recovery and Veritas Alta SaaS Protection. See our AWS Backup vs. Acronis Cyber Protect Cloud report.
See our list of best Cloud Backup vendors and best SaaS Backup vendors.
We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
