We performed a comparison between Acronis Cyber Protect and Carbonite Server based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Acronis Backup is the data recovery and restoration details."
"The main reasons that our customers like Acronis are that it is very strong and easy to use."
"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."
"Since the last version, everything has been improved."
"The backup timing and restoring process is great compared to other options."
"Our customers can backup to local storage and they can back up or replicate to the cloud."
"The performance has been fine so far."
"I have everything I need in the backup or in the partition. "
"The solution is a free engine to help work with the container."
"It does not slow down your computer or use a lot of resources as it works."
"I find the BMR/image and the recovery pieces are valuable."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"Technical support handled all our issues quickly and effectively."
"The solution is very stable."
"The efficiency and convenience are excellent."
"Easy verification of things is the most valuable feature."
"We would always support better pricing."
"For smaller companies it's a little more challenging to maintain."
"The solution could use a single sign-on integration that can default to the admin dashboard. Right now, it's only username and password. If you had had an additional two-factor authentication, this would be beneficial for me."
"I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing."
"Their support process can be quite lengthy...This is an area that needs improvement."
"I needed tech support to straighten out an issue with cloud backup. I have troubleshooting to do with failed backups."
"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."
"It would be nice to have a partition that I can boot and reinstall when taking a backup image from the operating system."
"In the next release I would like to see an improvement in the auto failover option."
"They do not yet have USB recovery but they are adding it in coming releases."
"The stability has room for improvement."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The Hyper-V backup has room for improvement."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Carbonite Server is ranked 36th in Backup and Recovery with 7 reviews. Acronis Cyber Protect is rated 8.2, while Carbonite Server is rated 8.2. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Carbonite Server writes "A simple, efficient, reliable product". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and SugarSync. See our Acronis Cyber Protect vs. Carbonite Server report.
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