We compared Commvault Complete Data Protection and Acronis Cyber Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Some users thought Cyber Protect was simple to deploy, but others considered it challenging.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities.
"The most valuable feature of Acronis Backup is the data recovery and restoration details."
"The main reasons that our customers like Acronis are that it is very strong and easy to use."
"The licensing model is very good."
"The solution was easy to install and to deploy."
"This is a perfect option for an SMB."
"Consistency and reliability. The interface is easy to understand and consistent across applications. While not 100%, it is a very reliable backup solution."
"I have not used other backup solutions to compare how well the features work but I have found Acronis Backup to be user-friendly, overall easy to use, and performance is good."
"The tool’s licensing and pricing are economical for SMB customers."
"The most valuable feature is the ability to backup over the dedicated Fiber Channel directly from SAN."
"The most valuable feature is the ability it gives me to automate backups well and consistently, and to follow up on them as well. It also provides consistent recovery processes. Whenever we have needed to do a restore, it has worked quickly and efficiently."
"The most valuable features of Commvault Hyperscale X are the full responsibilities inclined in conversion with high responsibility rates."
"Not everyone has agents for everything and Commvault has agents for most products. It's the most complete."
"The most valuable features are the ease of use, the graphical interface, and it's high speed."
"The data is well-protected. It doesn't age off until it's copied. That's a big feature right there. When you reach the end of your retention, it does not expire until the secondary copy is completed. That allows you to hold onto data that otherwise would have aged off by retention. I like that feature. It's hard to just delete or lose data using the Commvault platform."
"Great archive feature, OnePass, for the file system and Exchange servers."
"The 1-Touch recovery feature is helpful for all customers."
"The licensing approach becomes intricate when dealing with SharePoint."
"The pricing could be improved."
"The product would be better if they offered more integration capabilities."
"For smaller companies it's a little more challenging to maintain."
"I wish Acronis had a feature that would allow me to set an expiry date for customers when I send them Acronis, such as when I create a customer workload or gigabyte."
"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."
"The backing up of virtual machines in VMware and Nutanix needs better integration and the performance of the solution needs improvement."
"They've got an agent to back up Microsoft SQL, to our Office 365, but there is not an agent to back up my SQL databases."
"Commvault Complete Data Protection would benefit from improving their training resources."
"Commvault's price is quite high."
"The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."
"The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"You need quite a lot of human resources to maintain a Commvault environment, to keep it operational. Also, it would be nice to if there were an easier way set up some Commvault components."
"Commvault Complete Data Protection meets market standards, but an area for improvement is its licensing model. It would be good if it could use the subscription-based model rather than the traditional licensing model."
"I would like them not to push Command Center. It is good, but I would like them to enable all the features for the Java console. Some things are not in the Java console, like Office 365 agents. In fact, they are there, but one of the engineers had to show me how to configure it. It's not done the same as in the Command Center."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Acronis Cyber Protect is rated 8.2, while Commvault Cloud is rated 8.6. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Veritas Backup Exec, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Dell PowerProtect DD (Data Domain). See our Acronis Cyber Protect vs. Commvault Cloud report.
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