We compared Commvault Complete Data Protection and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"Commvault HyperScale X is also a good choice for regulations that require the backup system to be isolated from the rest of the infrastructure."
"The return points are very valuable."
"The most valuable features of Commvault HyperScale X are all the general functions and the performance."
"The solution has the fastest backup and better licensing."
"The solution is scalable."
"The user interface is very easy to navigate."
"What I find valuable is restoring the complete server. Restoring files is also valuable, but I like restoring the server because you don't have to rebuild a new one."
"Commvault helps to ensure broad coverage with the discovery of unprotected workloads. This is important. From the moment that we set it up, we mostly have customers telling us what they need to back up. Then, you can list the machines that are not yet protected. Sometimes, we can see that they are unaware of this, and say, "We didn't know that those servers were not protected yet," or "We did not back them up yet.""
"The most valuable feature of Rubrik for me is its user-friendliness and efficiency."
"The product's most valuable feature is the immutability of a backup."
"I haven't encountered any bugs or glitches using the solution."
"Rubrik simplifies our data backup and recovery processes significantly. It's very straightforward to use. We start by tagging through VMware, and everything tagged for Rubrik is backed up automatically. Backups are much better and faster because Rubrik takes a full snapshot of the virtual machine. We recently conducted a verification by performing a restore, and even during the restore process, we could bring up the server in less than 10-15 minutes. Additionally, we have set up alerts for sensitive data, which helps us track data."
"The live mount reduces complexity."
"We have a great success rate for backups with Rubrik and because of the ease of automating tasks, we also run periodical restores to check the quality of the backups."
"The solution is extremely stable. They've been phenomenal, especially for a young company."
"It has reduced our maintenance efforts. The amount of time and effort that would have gone in troubleshooting various issues related a data crash has been addressed by Rubrik. So, it has helped to improve our productivity. The data is being captured about our customers periodically that is secure and safe."
"Additional SaaS application support would be good... we have SaaS applications that may not be big enough for Commvault to support yet. Box.com is one we've asked about for years, and it's just not on the radar, as far as I know."
"The Java interface is not great. The Command Center interface is far better and it looks nicer, but it doesn't have all the powerful features available in the CommServe/Java console. The place to improve the product is on the management interface level."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"I would like more communication informing us on what Commvault is doing in the background."
"Commvault is complex even if the product has comprehensive solutions and covers pretty much every technology out there. There's no unified way to manage all of the products on one single console."
"Its dashboard could be improved to provide a summarized version of all the jobs instead of having to go through each one of them. We should easily be able to glance at all issues. If I had not gone with the on-premise version, I would have had regular reports with the cloud version. It would be an advantage if they increase the compression rate of the backup. I am keeping it on-prem, so I'll need more disks depending on the policies that I have in the retention period. Its price could also be lower. If a good solution can be cheaper, it is always an advantage."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"The tool must improve the 1-Touch recovery of Oracle and Active Directory."
"Its reporting can be improved. Sometimes, I need to create reports to know whether something is available or not, how much frontend data is being protected, etc. Rubrik gives a lot of things in the report, which can be confusing. It isn't very easy to get reports. It shows all the backup, index, replication, and everything else in one report. So, I have to export, filter, and then do the calculations."
"Rubrik can only leverage cloud storage for archiving and has no cloud failover."
"It would be nice if they could work on the pricing a bit."
"Global management of multiple systems is lacking, as is reporting across multiple installed units."
"It is already very well furnished, but live mounts for Nutanix AHV would be amazing."
"The price of Rubrik is too high, especially when you are considering a change in the total backup solution."
"It needs to keep innovating to stay relevant in the data management field."
"They need to find a solution for SMBs. It is currently only suitable for enterprises or big customers. They need to find a solution that suits SMBs."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while Rubrik is ranked 4th in Backup and Recovery with 82 reviews. Commvault Cloud is rated 8.6, while Rubrik is rated 9.2. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". Commvault Cloud is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup, Cohesity DataProtect and Zerto, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Zerto, Dell PowerProtect DD (Data Domain) and Azure Backup. See our Commvault Cloud vs. Rubrik report.
See our list of best Backup and Recovery vendors, best Cloud Backup vendors, and best Disaster Recovery (DR) Software vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
