We performed a comparison between Alibaba Cloud and SAP Business One on AWS based on real PeerSpot user reviews.
Find out in this report how the two Infrastructure as a Service Clouds (IaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"It is a scalable product. So, scaling up or scaling down is possible."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"We use the product for storage and as a VPN."
"The maintenance is a significant advantage as it is supported by the international community rather than the local community."
"It is very flexible...It is a stable solution."
"SAP Business One on AWS has good documentation and has many services in the cloud."
"It is well-established and caters to our user base efficiently."
"The initial setup of the product seems to be good."
"Setting up Business One is straightforward. It took us about three months to deploy Business One on AWS."
"The most valuable aspect is that it is easy to use the software."
"The product is very user-friendly."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"The solution needs to improve its graphical user interface."
"The user experience must be improved."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"It is not robust."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"Alibaba Cloud's initial setup is somewhat complex."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"The look-and-feel of the system is quite outdated as compared to a lot of other products out there."
"I would like SAP to replace Business One's fixed Web client with a native Web solution. Right now, their remote access is based on RVP. We have to access the solution through a Windows-based client. It's not a native Web interface."
"The browser access needs to improve, as everybody in the industry knows how limited it is."
"The solution has a feature that shows you the purchase order that you put on a project and requires you to approve it to be applied to the project, but it doesn't let you move the purchase order to another project. That would be a great feature to have, because if you don't approve it, you have to delete everything and make it again."
"It is hard for the customers to get the product from the market. Improvement-wise, it can shorten its time to reach the markets."
"There is a need to make multiple changes in the code to make a few changes in any module of the product."
"SAP Business One on AWS could improve by adding more functionality to the web client."
"The AI tools, programming languages, and dashboard customization should be easier."
Alibaba Cloud is ranked 9th in Infrastructure as a Service Clouds (IaaS) with 16 reviews while SAP Business One on AWS is ranked 5th in Cloud ERP with 23 reviews. Alibaba Cloud is rated 7.4, while SAP Business One on AWS is rated 8.6. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of SAP Business One on AWS writes " A highly stable product with great technical support specifically designed for small and medium enterprises". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Amazon AWS, Oracle Cloud Infrastructure (OCI) and Google Firebase, whereas SAP Business One on AWS is most compared with Microsoft Azure, NetSuite ERP, SAP Business ByDesign, Google Cloud and Oracle Cloud Infrastructure (OCI). See our Alibaba Cloud vs. SAP Business One on AWS report.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
