We performed a comparison between AppDynamics and OpenText Diagnostics based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again."
"Once you get past installation, AppDynamics is highly stable and we get good results."
"The most valuable feature of AppDynamics is that you can easily determine the load on the application."
"In 2014 and 2015, AppDynamics was one of the best products on the market."
"The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly."
"AppDynamics is scalable."
"I think the performance and interface are the most important features."
"The most valuable feature is the live reporting on the current health\performance of our application"
"For banking and telecom solutions, it's been quite useful."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"The diagnostics and configuration are the solution's most valuable aspects."
"The cost element is an issue. I can't expect the company to change its way of work. However, given the fact that we earn and do all our business in South African Rand, I would prefer to buy in Rand as opposed to the American dollar or British pound."
"When you have high stress of visits I do not know if you are more stress because of the amount of visits or because you have to wait eternal 60 seconds to find out it things are going well or you already have mess."
"The solution could improve by covering more technologies. For example, it does support .NET Core applications. However, it could be a bit better."
"There could be some improvement in the constructions of the diagrams, it is too difficult currently."
"The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see."
"The price of the solution could improve."
"The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents."
"If AppDynamics could do a one-agent function with their actual monitoring effectiveness, it will be the greatest tool."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The interface could be more user friendly."
Earn 20 points
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while OpenText Diagnostics is ranked 35th in Application Performance Monitoring (APM) and Observability with 4 reviews. AppDynamics is rated 8.2, while OpenText Diagnostics is rated 7.8. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas OpenText Diagnostics is most compared with Dynatrace and Accedian Skylight. See our AppDynamics vs. OpenText Diagnostics report.
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