We performed a comparison between Dynatrace and OpenText Diagnostics based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Dynatrace provide us the in-depth details to know what is wrong in the application and what are performance issues, then really quickly we are able to debug any performance issues or any other performance-related issues."
"Easy to install and start using it."
"We have substantially lowered incidents in our organization."
"Logs files for JVM transactions help to debug most of the failures."
"It prevents (together with performance testing) production performance issues which usually result in customer complaints or system downtime."
"We know exactly which line, which method, and which program needs fixing, so we directly go to the right developer and the guy comes in fixes it."
"The tool allows us to see if it is an infrastructural related issue and see what is affected right away."
"The ability for Dynatrace to identify the root cause of problems in a timely manner through its powerful AI capability and dependency mapping is a real value add for the service that we offer."
"For banking and telecom solutions, it's been quite useful."
"The diagnostics and configuration are the solution's most valuable aspects."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"We found it was quite challenging in terms of the learning curve."
"If we can gain more insight into older applications, using not-so-recent technologies, then it would be a plus."
"We need extended support for some of the agents, the one-agent technologies under Managed. We've got some old legacy platforms that don't have one-agent support yet."
"PurePath exports was a great feature in AppMon, but it is sometimes missing in Dynatrace."
"Ease of use could be improved because it can be hard to determine how you made it to the screen you are on and how to get back to it later."
"The integration between the web monitoring of Dynatrace and OneAgent. "
"What needs improvement in Dynatrace is its dashboard. Creating dashboards in Dynatrace is good, but compared to Grafana, which is integrated with Broadcom DX APM, the resulting dashboard in Dynatrace isn't as clear. The Dynatrace dashboard needs to be more graphic."
"It needs .NET core support to the level of Java."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface could be more user friendly."
Earn 20 points
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while OpenText Diagnostics is ranked 33rd in Application Performance Monitoring (APM) and Observability with 4 reviews. Dynatrace is rated 8.8, while OpenText Diagnostics is rated 7.8. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas OpenText Diagnostics is most compared with AppDynamics, Broadcom DX Application Performance Management and Accedian Skylight.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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