We performed a comparison between AppDynamics and OpenText Diagnostics based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Transition tracing is the most valuable is pretty easy and useful, but the user experience piece is also good."
"AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."
"The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly."
"It's made it easier to collaborate across teams; be able to have the same data immediately in front of you just by sharing a URL."
"AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics."
"Applications: This provides us insight into how our applications are performing within our environments and affords us the ability to identify opportunities and make changes to code / environment to effect positive performance lift."
"The real user monitoring helps us evaluate our customers' real experiences, which is valuable as an eCommerce company."
"It helped to find quick solutions for specific business transactions."
"For banking and telecom solutions, it's been quite useful."
"The diagnostics and configuration are the solution's most valuable aspects."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"There are many KPIs that are not available in AppDynamics."
"As per my experience, the drill-down feature can be improved at the class level."
"Rolling out version upgrades is a difficult job at times."
"It would help to maybe have a more graphical interface and more user-friendly graphics."
"The price of the solution could improve."
"Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support."
"While it is scalable, it could be better."
"It needs strengthening in the database tiers."
"The interface could be more user friendly."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
Earn 20 points
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 153 reviews while OpenText Diagnostics is ranked 33rd in Application Performance Monitoring (APM) and Observability with 4 reviews. AppDynamics is rated 8.2, while OpenText Diagnostics is rated 7.8. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas OpenText Diagnostics is most compared with Dynatrace, Broadcom DX Application Performance Management and Accedian Skylight.
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