We performed a comparison between Appian and AWS Step Functions based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is easy."
"Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."
"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"What stands out are the speed of the product, the quick, easy development, and visual diagramming."
"Technical support is helpful."
"Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster."
"The most valuable features of Appian are workflow management and the ease with which you can build the UI."
"It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."
"The solution is stable...The solution is easy to scale."
"It's Amazon, it's scalable."
"The integration capability is easy, whereas building state machines is tricky."
"One can rate all the calls and that is a good feature."
"It's a general solution that you can adapt to your own needs and is simple to use. We like that it can be integrated with everything in the AWS suite, and that the creation of the pipeline can be done using the graphical user interface."
"AWS Step Functions acts as a high-level layer, allowing us to seamlessly integrate with microservices."
"The number of historical events is great."
"What I like the most about Amazon Step Functions is how easy it is to use."
"Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving."
"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."
"Appian could include other applications that we could reuse for other customers, CRM for example."
"The ability of the interface to load automatic data is not great."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"One room for improvement is the ease of UI UX development, like in OutSystems and Mendix."
"It needs better integration with our existing application ecosystem."
"I would like to see more data transformation features in Amazon Step Functions like additional operators and logic."
"The solution's data size limit can be improved."
"The interface can sometimes feel limited, as we're unable to see what AWS is running behind the scenes."
"It wasn't easy to understand the licensing model. It's like if you use just a little, it's cheap, but it becomes more expensive as you use more. It's like a hook that ties you inside the Amazon ecosystem. So, it creates a dependency."
"The pricing of the solution can be improved."
"The price and support are areas with shortcomings where the solution needs to improve."
"Setup took about one day. We had some errors to understand in the beginning, but now everything is working good."
"The solution's pricing could be cheaper. It is cheaper than Airflow."
Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while AWS Step Functions is ranked 12th in Business Process Management (BPM) with 9 reviews. Appian is rated 8.4, while AWS Step Functions is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of AWS Step Functions writes "Simplifies complex task automation and enhances development workflows while offering user-friendly interface, seamless scalability and efficient workflow orchestration". Appian is most compared with Microsoft Power Apps, Camunda, ServiceNow, OutSystems and Pega BPM, whereas AWS Step Functions is most compared with Camunda, IBM BPM, Pega BPM, Oracle BPM and Apache Airflow. See our AWS Step Functions vs. Appian report.
See our list of best Business Process Management (BPM) vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
