We performed a comparison between Appian and Oracle BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides us with real-time data on all connected systems in terms of how they're integrated with each other and how they are performing in a workflow manner."
"Low code development: Code can be developed pretty quickly which leads to less turnaround time for automation of business processes."
"Appian also has very flexible local integration."
"It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc."
"Technical support has been amazing overall."
"With low-code, we don't need a lot of coding, and then from the plumbing perspective, there is a complete CI/CD pipeline that exists within Appian that can be leveraged for open deployment."
"The tech support is quite good."
"The application life cycle is very clear. I started learning it and giving some workshops to my team. Creating the users and the building is very structured. Documentation is nice and it's easy to learn."
"It is easy and cheap."
"It has developmental accelerators, which allow for virtually any customization needs which you may require."
"One of the most valuable features of Oracle BPM is the workflow itself. It is quite intuitive."
"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."
"One of the most valuable features is its user-friendly API, which simplifies the implementation of workflows, such as managing inbox tasks for specific users within BPM profiles."
"The support is good."
"What I found most valuable in Oracle BPM is that it has a lot of out-of-the-box integrations. The solution also provides a lot of adapters which is very helpful."
"This solution has given us a quick time to market, the ability to integrate with the rest of the corporate applications, and the ability to hire talent in low-cost locations."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"Lacks integration with other products."
"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."
"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."
"We would like to have more granular control for interface styling."
"It has it's own built-in UI components and doesn't provide much flexibility to customize or extend those components."
"The ability of the interface to load automatic data is not great."
"Appian has a few areas for improvement, which my organization raised with the Appian team. One is the Excel output which is limited to fifty columns when it should be up to two hundred or three hundred columns."
"Oracle BPM could probably be improved with respect to the cost. When you are using this product, it'll be a bit costlier for the ROA. I think they should do some discounts on these products, especially for the licenses."
"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."
"It would be good if they could provide some additional connectors or an application developer environment for microservices."
"The time it takes to get from deployment to production could be faster."
"Their Case Management set of features is severely lacking and should be a target for immediate improvement dealing with unpredictable processes inside of organizations."
"Existing APIs in the product need to be fine-tuned, made more robust and flexible for adoption."
"It could have easier administration. It takes time to configure and deploy."
"You have to maintain it manually."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while Oracle BPM is ranked 14th in Business Process Management (BPM) with 22 reviews. Appian is rated 8.4, while Oracle BPM is rated 7.4. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Oracle BPM writes "Stable, has a lot of features and out-of-the-box integrations, but it's heavy, and the technical support isn't good". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas Oracle BPM is most compared with Camunda, SAP Signavio Process Manager, IBM BPM, AWS Step Functions and Adobe Experience Manager (AEM) Forms. See our Appian vs. Oracle BPM report.
See our list of best Business Process Management (BPM) vendors.
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