We performed a comparison between AppRiver Email Security and Mimecast Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The technical support is good and quick to resolve issues."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The deployment capability is a great feature."
"The basic features are okay and I'm satisfied with the Defender."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"Does a thorough job of examining email and URLs for malicious content."
"They are very easy to use."
"It's easy to use and user-friendly. Users can also easily release spam emails."
"The most valuable feature is the DMARC Analyzer."
"Mimecast certainly helped my customers reduce phishing emails."
"The solution is pretty straightforward to use and easy to set up."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"The product is good. To date, we have not faced any challenges."
"The piece that is most valuable from the Mimecast standpoint will be the sandboxing feature."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"It offers an easy initial setup."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"The UI needs to be more user-friendly."
"There is room for improvement in terms of reporting."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"There's room for improvement regarding the time frame for retrieving emails."
"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"Email security checks contain a small number of false positives."
"They should improve the cookies management feature."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
"The price could be better, it should be reduced."
"I did have a problem with Mimecast. That is why I was looking for an alternative solution because their sender IP address gets poorly rated by Microsoft."
"The solution is very expensive."
"The attachment scanning feature doesn't work properly."
"The reaction time between a new threat being identified and Mimecast picking it up needs to be narrowed a bit."
"They could provide a unified licensing model, including all the security features."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
AppRiver Email Security is ranked 23rd in Email Security with 2 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 24 reviews. AppRiver Email Security is rated 9.0, while Mimecast Email Security is rated 7.8. The top reviewer of AppRiver Email Security writes "Pricing that is competitive, excellent technical support, and email security". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". AppRiver Email Security is most compared with Microsoft Exchange Online Protection (EOP), Avanan, Proofpoint Email Protection, IRONSCALES and Abnormal Security, whereas Mimecast Email Security is most compared with Abnormal Security, Microsoft Exchange Online Protection (EOP), Check Point Harmony Email & Collaboration, Cisco Secure Email and Fortinet FortiMail. See our AppRiver Email Security vs. Mimecast Email Security report.
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