We compared Fortinet FortiMail and Mimecast Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Fortinet FortiMail is highly praised for its simplicity, intuitive interface, and smooth compatibility with other Fortinet products. Mimecast Email Security is appreciated for its efficient archiving capabilities and effective protection against targeted threats. Its seamless integration with Microsoft 365 also earned high marks.
Room for Improvement: Fortinet FortiMail requires enhancements in integration, user management, and documentation. Mimecast Email Security should focus on improving its administrative aspect, filtering capabilities, and ease of setup.
Service and Support: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Mimecast's customer service elicits varied opinions, with some customers expressing satisfaction with its responsiveness and effectiveness, while others perceive it as unsatisfactory.
Ease of Deployment: The setup process for Fortinet FortiMail is described as relatively easy and can be completed within a few hours or up to 14 working days. It is flexible and can be tailored to specific needs, although it may require help from technical professionals. Users had mixed experiences with Mimecast Email Security's setup. Some users found it fast and uncomplicated, while others found it moderately complex.
Pricing: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Mimecast Email Security is generally seen as costly, and some users struggle to justify the expense. It’s perceived as more expensive than competing solutions.
ROI: Fortinet FortiMail provides enhanced email communication, decreased spam, stabilized collections, and altered expenses. It is challenging to measure the return on investment for Mimecast Email Security.
Comparison Results: Fortinet FortiMail and Cisco Secure Email have distinct features and functionalities. Fortinet FortiMail is known for its simple setup, user-friendly interface, and effective email filtering. It can be customized and seamlessly integrated with other Fortinet products. Mimecast is commended for its archiving and targeted threat protection capabilities. On the other hand, Mimecast faces challenges with its administrative aspect, filtering capabilities, and high pricing.
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Microsoft Defender for Office 365 is a stable solution."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The basic features are okay and I'm satisfied with the Defender."
"FortiMail possesses notable strengths, and one key feature is its store-and-forward concept."
"When combining this solution with other Fortinet products, such as FortiGate, it integrates well and provides a comprehensive protection package."
"Fortinet FortiMail's most valuable features are antispam, antivirus, database, and data loss prevention (DLP)."
"The most valuable feature of the solution is its interface, allowing users to get around the solution easily. The integration capabilities in the solution are also very easy."
"It can block a lot of fake emails."
"Fortinet’s support services are good."
"The solution is very reliable and very stable."
"After implementing FortiMail, the spam, and malicious emails we receive have significantly reduced, making it much simpler to manage."
"The setup was easy."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"It offers an easy initial setup."
"Mimecast certainly helped my customers reduce phishing emails."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"We like Mimecast's spam filtering. The email signature feature is also a big plus for our users."
"Email security is the most valuable feature of the solution."
"URL inspection works pretty well."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The XDR dashboard has room for improvement."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"There is room for improvement with the UI."
"Several simulation options are available within 365, and the phishing simulation could be better."
"There is room for improvement in terms of reporting."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"I would like it if the solution could be more affordable."
"Improving the upgrade process, making it more user-friendly, and simplifying the management of hardware components could enhance the overall user experience and appeal of Fortinet's email security solution."
"Limited ability to upgrade hardware may lead to some performance issues that might otherwise be improved."
"Fortinet FortiMail's technical support team has shortcomings and needs improvement."
"The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime."
"It can be easier to configure or connect to the cloud to report on the attachments."
"The solution's pricing is flexible and can be adjusted for African utility companies. Microsoft often offers special pricing formulas for African governments and organizations and it is similar to Fortinet FortiMail. In my country, government institutions receive discounted pricing from Fortinet FortiMail."
"I think they need to look into it and improve their signatures. This will help with blocking incoming spam emails."
"The attachment scanning feature doesn't work properly."
"We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee."
"The installation is not so straightforward."
"They could provide a unified licensing model, including all the security features."
"The solution is complex and not easy to use."
"The solution should include more AI features instead of Mimecast's more general static configuration tooling."
"I'd like to have better support from the product in the future."
"Many of our users complain that the system is blocking too many attachments. It's a good practice from a security perspective, but our users think Mimecast is doing too much. It might be something we'll have to adjust."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Fortinet FortiMail is ranked 5th in Email Security with 56 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 23 reviews. Fortinet FortiMail is rated 8.6, while Mimecast Email Security is rated 7.8. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Sophos Email, whereas Mimecast Email Security is most compared with Abnormal Security, Microsoft Exchange Online Protection (EOP), Check Point Harmony Email & Collaboration, Cisco Secure Email and Darktrace. See our Fortinet FortiMail vs. Mimecast Email Security report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.