We performed a comparison between ARCON Privileged Access Management and BeyondTrust Privileged Remote Access based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the main benefits we've experienced is that Arcon helps us manage all our team's tasks and provides recording capabilities."
"One standout feature of ARCON is its ability to resolve lagging issues, especially noticeable in Linux environments."
"Session recording is the most valuable feature, as it covers compliance and it also covers our in-house applications."
"We use ARCON Privileged Access Management to monitor and record our admin users' activity."
"The entire conversation that is happening between the servers and the client is recorded. It is a good feature if you want to do some analysis, and for investigation."
"That dashboard is okay."
"Video and audio logs are there for any activities that the privileged admin carries out."
"After storing the administrator password in this password vault of the solution, the solution can automatically go and change the password based on the defined frequency with the defined complexity."
"It is a real fortress. Its security is very strong. Multi-factor came as a feature out-of-the-box, which was big for us. That helps us meet another compliance requirement. It enforces encryption. Nobody can see what we are doing in our remote system if they happen to be listening for unencrypted traffic. That is its biggest strength."
"The project goal was to allow staff to run applications with admin privileges without being admins, which was the product's most important feature."
"Based on the feedback from my colleagues who have never complained about the technical support, I would say that the product's support team is good."
"I like the enterprise credential manager. It's a connector that sits in PRA and tests the credentials for the end user with a process that will clean the password. This is one of PRA's primary features and simplifies user onboarding. There aren't many restrictions or complications. We can add the user while only opening one port, which is more than enough to access the PRA server. Every organization requires only four critical servers out of a hundred and some 50 production servers."
"The visibility of the solution's Vault works as it is supposed to: out-of-the-box for domain accounts, endpoints, and local accounts associated with discovery jobs."
"Its initial setup process is straightforward."
"When it comes to the Privileged Remote Access (PRA) solution, instead of depending on a VPN client, from Cisco or any other vendor, we can directly use this product from the internet. It is very easy to do the implementation, and it is easy for every user to access the server from outside of their organization. They can open the URL and put their name and password, and it'll do the multi-factor authentication. They can easily access the server. Prior to this solution, the users had to log into the VPN, which is not required with BeyondTrust. Now, they can use their computer over the internet."
"This product is very stable and scalable. This is an excellent platform."
"We expect improvement in the dashboards to provide visibility of password compliance status, whenever a password is opened from the vault. Also, flexibility to customize the live dashboard."
"They need to support all web browsers. At the moment it only supports Explorer, IE. They have to come up with a solution to support all browsers."
"The deployment process is a bit complex because no document is available."
"ARCON Privileged Access Management is not a user-friendly solution, and the application flow from one screen to another is very complex."
"The solution needs more work on the password management side of things. Password management is a big challenge for us, and I would like to improve this aspect. We're finding that BeyondTrust is better in this regard, which is why we're probably going to migrate over. It will offer better security I think."
"There are no APIs readily available... I'm working on automation for ARCON so that whatever the ARCON administrator is doing will be automated, rather than having to do it manually. For that, I had to spend months to get the API developed myself. Having that handy out of the box, that would really help..."
"The usability should be expanded to other browsers like Chrome and Firefox."
"I would like to see a "wild card" kind of a feature or something that would enable us to search the video."
"There is no connectivity to the appliance side. There is no API, and it is just difficult for me to capture what version the device is on without going in and doing screenshots. It is a little too secure in that regard, where they don't even trust their product owner. Since a lot of hacks come from the inside, they are probably doing what they need to do out of necessity. It is just that I have to work pretty hard to produce compliance data on the box."
"They could probably integrate a wizard or something like that to add a new use case. It could be something that makes it easier to add a new use case."
"Multiple areas can be improved. We've seen lots of updates in the past year. They have a portal where we can submit our ideas. BeyondTrust is immediately implementing user suggestions. The UI could be more informative. Initially, there were two or three connectors, and now we have five or six. It would be nice if they added a few more connectors for third-party integration. There are multiple tools, but the clients may require more for their convenience."
"I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money."
"The integration client, backup solution, and SSO setup and provisioning could be improved. There isn't any documented or supported user provisioning currently, which slows down the processes of onboarding and assigning permissions. I would like to see this improved soon."
"Its management is through two different portals, and you can't get from one portal to the other. I have to literally open up another website and go into it a different way. There are no inner links between the two. They should interlink the actual virtual server and the appliance. In general, there should be one interface for management for admins."
"The integration of the solution with many platforms is a difficult area to manage and needs to be made easy."
"In terms of the ability to automate the creation of new accounts within it, it's still a bit laborious."
More ARCON Privileged Access Management Pricing and Cost Advice →
More BeyondTrust Privileged Remote Access Pricing and Cost Advice →
ARCON Privileged Access Management is ranked 8th in Privileged Access Management (PAM) with 32 reviews while BeyondTrust Privileged Remote Access is ranked 3rd in Privileged Access Management (PAM) with 21 reviews. ARCON Privileged Access Management is rated 7.8, while BeyondTrust Privileged Remote Access is rated 8.6. The top reviewer of ARCON Privileged Access Management writes "Offers good session monitoring and recording features". On the other hand, the top reviewer of BeyondTrust Privileged Remote Access writes "Our support team can do so much more without having to actively engage our customers, which saves us time and money". ARCON Privileged Access Management is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), ManageEngine PAM360, BeyondTrust Endpoint Privilege Management and Sectona Privileged Access Management, whereas BeyondTrust Privileged Remote Access is most compared with CyberArk Privileged Access Manager, WALLIX Bastion, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), BeyondTrust Remote Support and Microsoft Remote Desktop Services. See our ARCON Privileged Access Management vs. BeyondTrust Privileged Remote Access report.
See our list of best Privileged Access Management (PAM) vendors.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
