We performed a comparison between ARCON Privileged Access Management and One Identity Safeguard based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."100% compliant and you don't have to maintain ID management for each and every user."
"Technical support is good. I rate the technical support an eight out of ten."
"The product's deployment phase was easy."
"Previously, we had to go through some effort to change the credentials of our devices. The process was subject to human error... For things like managing credentials, some kind of register had to be maintained. With the Password Vault of ARCON, all these processes are automated. The credentials are changed, as per the schedule. The information is encrypted, kept in our vault, and sent to all the email addresses within the ARCON solution itself."
"With this log available, we can drill down to the activities performed by the people within our kiosk. There is a great feature where in the case of Unix servers, we have our own text-based logs. In the case of Window's server, we cannot create a text-based log, so our kiosk takes the screenshot or picture of the screen when I am working. It does this every three seconds."
"The best part of this product is the administrator convenience. The portal is very user-friendly. An administrator can use it very easily."
"The notification alert feature where the network admin gets notified of probable malicious activity is the most valuable feature."
"We use ARCON Privileged Access Management to monitor and record our admin users' activity."
"The most unique and valuable features are the upstream and downstream throughput capacities; the Safeguard platform provides agile integration. In actuality, all the features are valuable. They're good, user-friendly."
"The system is easy to manage, as it is not a system that you will change everything all of a sudden. It evolves most of the time with customer requests."
"I have found One Identity Safeguard to be stable."
"I like Safeguard's snapshot feature that enables us to review the last time an application was opened and by whom. If there are any issues, we can look behind the scenes to see what has been done. We can suspend a user's access or close off a server."
"The transparent mode for privileged sessions is one of the best things for customers, because they don't see the system in-between."
"The solution transparently integrates into the infrastructure and users do not notice it. I would give this feature the highest rating."
"One Identity Safeguard is stable and provides great performance."
"I like the discovery functionality and the change password feature through the check-in. I also like the bulk import with the help of templates that come with it out of the box. With the help of these few features, my tasks are made easier."
"Currently, along with the upgrade of the ARCON solution, we have to consider the desktops and the endpoints from where the solution will have to be accessed. We have to upgrade those endpoints and desktops as well. So upgrades are not smooth."
"They need to support all web browsers. At the moment it only supports Explorer, IE. They have to come up with a solution to support all browsers."
"They they should focus on support. The support needs to be very strong. Since the product is becoming stronger, their support team also should be equally strong. They should respond to open queries within the time limit they have set. Their support team should be more technical, to understand the issue or the set up."
"Bulk password automation is not available in ARCON when compared to other products."
"ARCON Privileged Access Management is not a user-friendly solution, and the application flow from one screen to another is very complex."
"The auto-password change feature which was recently added. It is supposed to change the password. However, in some cases, while changing the password, it has caused me to lose to connection due to network-related issues or something similar. What we need to have is a type of log for failure of password change."
"It should support the SQL Always On platform with FQDN name instead of IP."
"For the in-house built applications, they need to provide good, solid access through their portal."
"The high availability function of the box requires a long time to switch over from one appliance to another."
"The main thing that needs improvement is the slowness. Apart from that, the change password check-in feature also needs improvement because it is not working perfectly accurately."
"We currently have a problem with the Active Directory integrations on Windows. Some of our users need to be logged with Active Directory, but we are having communication issues between One Identity and Active Directory. It seems that Active Directory is not well-integrated."
"Some of our users find the functionality a bit complex, and it could be made more user-friendly."
"Monitoring of the platform should be easier and more functional so that you can have a clear picture of the running service."
"I just received a question from a customer in regards to a connection with Oracle OID. I tried to integrate Safeguard with the Oracle YAML as well as something else to manage the groups and users from a different system, like AD or LDAP. This one feature could be better. At this moment, the platform system can only use the integration with LDAP or AD. The software for research and development to create a connector to a YAML platform can be very complicated."
"We've had issues managing accounts and access to some data saved on the servers. Accounts are granted a new working certificate daily. We have an account to do it on APIs online and sync it with that. If the path changes at some point or someone changes the password, I don't know if it's from the Active Directory or what."
"The main point regarding the user experience is that Safeguard has two separate management consoles."
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ARCON Privileged Access Management is ranked 8th in Privileged Access Management (PAM) with 32 reviews while One Identity Safeguard is ranked 4th in Privileged Access Management (PAM) with 38 reviews. ARCON Privileged Access Management is rated 7.8, while One Identity Safeguard is rated 8.2. The top reviewer of ARCON Privileged Access Management writes "Offers good session monitoring and recording features". On the other hand, the top reviewer of One Identity Safeguard writes "Provides us with centralized storage of secrets and credentials, and visibility into the use of privileged access". ARCON Privileged Access Management is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), ManageEngine PAM360, BeyondTrust Endpoint Privilege Management and Delinea Secret Server, whereas One Identity Safeguard is most compared with CyberArk Privileged Access Manager, WALLIX Bastion, Delinea Secret Server, BeyondTrust Privileged Remote Access and Fudo PAM. See our ARCON Privileged Access Management vs. One Identity Safeguard report.
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