We performed a comparison between Arcserve UDP and Dell NetWorker based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The ease of use is the best feature of the product."
"The data protection functionality is the most valuable feature of this solution."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"Our customers are happy with the product’s functionality."
"It is very stable."
"Dell NetWorker's user interface is quite simple and very interactive."
"It is an extremely stable product."
"Dell's technical support are quite helpful with straightforward issues."
"The most valuable features for us at the moment are NFS, file system backup, and IP backup."
"The solution offers compatibility with many types of database systems. It is one of the largest backup solutions. Additionally, it gives important information about data domain systems with deduplication."
"The backup feature for this product is good. It is easy to set up and easy to scale."
"The initial setup is simple."
"It has the ability to support all kinds of backups. It can be used to back up databases, operating systems, virtual machines, Lotus Notes, and Exchange. It can also do remote image backups for remote sites. It integrates and works with Data Domain. It is an enterprise-class product that can be used for anything and everything across multiple sites and locations. It is also very scalable."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"The time to backup servers that sit in DMZ must be improved."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"Backups are very slow and time consuming."
"Licensing is an area that needs improvement."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"The solution can improve by allowing older versions to support the latest version of the OS."
"The initial setup was complex."
"Regarding improvements for NetWorker, I believe implementing cross-platform restore functionality is essential. This feature would allow for compatibility with various backup software solutions, similar to Veeam."
"It's not easy to integrate. We have to read a lot of documentation in order to configure the solution."
"It is a little buggy at times, which is the only thing that I dislike about this product."
"The team does not have enough knowledge to support you."
"The licensing rules are difficult to navigate and understand."
"Dell NetWorker could improve the GUI to include rack recovery."
"There could be a possibility of constructing full backups from incremental data intelligently."
"The implementation process could be improved."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews. Arcserve UDP is rated 7.6, while Dell NetWorker is rated 7.8. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Commvault Cloud. See our Arcserve UDP vs. Dell NetWorker report.
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