We performed a comparison between Arcserve UDP and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very stable."
"Our customers are happy with the product’s functionality."
"I would recommend it if there is a general case."
"The ease of use is the best feature of the product."
"I like the tool's speed."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"The solution has no limitations because it does backup for Linux and Windows."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The solution is simple to use and easy to configure."
"The most valuable feature of MSP360 Backup is its reliability."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The solution is easy to access and handles things efficiently."
"It has allowed me to implement a cost effective, highly configurable solution."
"Client-side encryption minimizes worries about data being captured on the back-end."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"A lot of their new technologies are not very good."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"The solution can improve by allowing older versions to support the latest version of the OS."
"Licensing is an area that needs improvement."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"We could not go into granular details of retrieving backup information."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The product could be more user-friendly."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The graphics are looking a bit old and should be updated."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while MSP360 Backup is ranked 48th in Backup and Recovery with 15 reviews. Arcserve UDP is rated 7.6, while MSP360 Backup is rated 8.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup. See our Arcserve UDP vs. MSP360 Backup report.
See our list of best Backup and Recovery vendors and best Disaster Recovery (DR) Software vendors.
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