We performed a comparison between ArcSight Enterprise Security Manager (ESM) and AWS Security Hub based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The solution offers a lot of data on events. It helps us create specific detection strategies."
"The most valuable feature is the performance because unlike legacy SIEMs that were on-premises, it does not require as much maintenance."
"The connectivity and analytics are great."
"The main benefit is the ease of integration."
"I like the unified security console. You can close incidents using Sentinel in all other Microsoft Security portals, when it comes to incident response."
"It's easy to use. It's a very good product. It can easily ingest data from anywhere. It has an easily understandable language to perform actions."
"The features that stand out are the detection engine and its integration with multiple data sources."
"Sentinel enables us to ingest data from our entire ecosystem. In addition to integrating our Cisco ASA Firewall logs, we get our Palo Alto proxy logs and some on-premises data coming from our hardware devices... That is very important and is one way Sentinel is playing a wider role in our environment."
"It makes maintenance very easy."
"Feature-rich solution which provides better network visibility for improved security"
"I would rate the ease of use for new users an eight out of ten, with ten being easy to use. It is a good tool."
"It is a very useful tool for intelligence building because it has many use cases and many rule sets."
"The stability of ArcSight Enterprise Security Manager is good."
"The tool is good for correlation and aggregation. We use it as a collection platform."
"For the typical malware or intrusion, this solution assists us by identifying the symptoms based on network traffic from the application servers."
"We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR."
"AWS Security Hub provides comprehensive alerts about potential compliance issues with CIS standards. The integration with third-party tools is another excellent feature. All our workloads are on AWS."
"Cloudposse is a valuable feature as it guarantees my security."
"It's a security posture management tool from AWS. Basically, it identifies misconfigurations, similar to Trusted Advisor but on a larger scale."
"Very good at detection and providing real-time alerts."
"Finding out if your infrastructure is secure is a valuable feature."
"I really like the seamless integration with the AWS account structure. It can even be made mandatory as part of the landing zone. These are great features. And there's a single pane of glass for the entire account."
"The most valuable features of the solution are the scanning of all the cloud environments and most of the compliances available in the cloud."
"The platform has valuable features for security."
"Sentinel still has some anomalies. For example, sometimes when we write a query for log analysis with KQL, it doesn't give us the data in a proper way... Also, the fields or columns could be improved. Sometimes, it is not giving the desired results and there is a blank field."
"The following would be a challenge for any product in the market, but we have some in-house apps in our environment... our apps were built with different parameters and the APIs for them are not present in Sentinel. We are working with Microsoft to build those custom APIs that we require. That is currently in progress."
"Improvement-wise, I would like to see more integration with third-party solutions or old-school antivirus products that have some kind of logging capability. I wouldn't mind having that exposed within Sentinel. We do have situations where certain companies have bought licensing or have made an investment in a product, and that product will be there for the next two or three years. To be able to view information from those legacy products would be great. We can then better leverage the Sentinel solution and its capabilities."
"They can work on the EDR side of things... Every time we need to onboard these kinds of machines into the EDR, we need to do it with the help of Intune, to sync up the devices, and do the configuration. I'm looking for something on the EDR side that will reduce this kind of work."
"Azure Sentinel will be directly competing with tools such as Splunk or Qradar. These are very established kinds of a product that have been around for the last seven, eight years or more."
"Sometimes, we are observing large ingestion delays. We expect logs within 5 minutes, but it takes about 10 to 15 minutes."
"I would like to see more AI used in processes."
"They only classify alerts into three categories: high, medium, and low. So, from the user's point of view, having another critical category would be awesome."
"The UI interface is somewhat complex and needs to be simplified."
"I would like to have a feature that gives us an entire report listing what devices are integrated."
"They also could improve the product by integrating user and identity behavior analytics."
"The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible."
"The security area has room for improvement."
"The solution could be more stable."
"Could benefit from a more modern interface."
"ArcSight ESM is lacking cloud scalable technology."
"One aspect that could be improved in the solution is its adaptability to different markets and geopolitical restrictions. In certain regions like Thailand, specific services from certain countries or providers, such as AWS or Azure, might be limited or blocked. It also needs improvement in would require configuring the solution more adaptable to AWS infrastructure and function."
"Security needs to be measured based on their own criteria. We can't add custom criteria specific to our organization. For example, having an S3 bucket publicly available might be flagged as a critical alert, but it might not be critical in a sandbox environment. So, it gets flagged as critical, which becomes a false positive. So, customization options and creating custom dashboards would be areas for improvement."
"The user interface, graphs, and dashboards of the solution could improve in the future. They are not very sophisticated and could use an update."
"Although AWS Security Hub does a periodic scan of your overall infrastructure, it doesn't do it in real time."
"The solution will only give you insight if you have configure rule enabled. It should work more like Prisma Cloud and Dome9 which have a better approach."
"It's not user-friendly. Too much going on, too many unnecessary findings, not very visual. You can't do much compared to other similar tools that are cheaper and better."
"From an improvement perspective, there is a need to add more compliance since, right now, AWS Security Hub only provides four to five compliances to control the tool."
"Whenever my team gets some alarms from the central team, my team needs to initiate whether it's a real or false trigger. The central team needs to keep adjusting to the parameters or at least the concerned IPs, whether it's really from the company's pool of IPs, so the trigger process can be improved. In the next release of AWS Security Hub, I'd like a better dashboard that could result in better alert visibility."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while AWS Security Hub is ranked 9th in Security Information and Event Management (SIEM) with 16 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while AWS Security Hub is rated 7.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of AWS Security Hub writes "A centralized dashboard that enables efficient monitoring and management of possible security issues". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and LogRhythm SIEM, whereas AWS Security Hub is most compared with Prisma Cloud by Palo Alto Networks, Wiz, Microsoft Defender for Cloud and Splunk Enterprise Security. See our AWS Security Hub vs. ArcSight Enterprise Security Manager (ESM) report.
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We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
