We performed a comparison between ArcSight ESM and Wazuh based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ArcSight ESM is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools. Users also like ArcSight’s seamless integration and effortless management. Wazuh stands out for its effortless integration, excellent log monitoring capabilities, and ELK-based investigation. ArcSight ESM users have recommended improvements in training, speed, and data administration. Wazuh needs improvements in event source coverage, threat intelligence integration, and real-time monitoring of Unix systems.
Service and Support: Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise. Wazuh's customer service is generally deemed satisfactory, and many customers noted that they could easily find answers from community forums.
Ease of Deployment: Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge. Some users said that Wazuh’s setup is easy and fast, while others perceived it as complicated and said it required a significant amount of time.
Pricing: Users consider the pricing of ArcSight ESM to be reasonable and affordable. Wazuh is a cost-effective option as it is open-source and completely free to acquire.
ROI: ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents. Wazuh's MSP program and partnerships offer opportunities to generate revenue from the platform.
"I like the ability to run custom KQL queries. I don't know if that feature is specific to Sentinel. As far as I know, they are using technology built into Azure's Log Analytics app. Sentinel integrates with that, and we use this functionality heavily."
"The analytic rule is the most valuable feature."
"The product can integrate with any device."
"The AI and ML of Azure Sentinel are valuable. We can use machine learning models at the tenant level and within Office 365 and Microsoft stack. We don't need to depend upon any other connectors. It automatically provisions the native Microsoft products."
"The Log analytics are useful."
"I like the KQL query. It simplifies getting data from the table and seeing the logs. All you need to know are the table names. It's quite easy to build use cases by using KQL."
"The scalability is great. You can put unlimited logs in, as long as you can pay for it. There are commitment tiers, up to six terabytes per day, which is nowhere close to what any one of our customers is running."
"The dashboard that allows me to view all the incidents is the most valuable feature."
"The solution offers very good monitoring."
"Stable solution with good customer service support."
"We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR."
"The most valuable features of ArcSight ESM are the dashboards, ease of management for anyone, and simple for teams to provide reports related to cyber security. There are a lot of good features that are provided."
"ArcSight ESM allows us to find if someone is doing an administrative operation at inappropriate times of day or trying to do something they're not allowed to."
"ArcSight is customizable. You can integrate just about anything. I also like the ease of use."
"The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector."
"The most valuable feature of ArcSight ESM is its ease of use."
"The tool is stable."
"The main thing I like about it is that it has an EDR."
"It's stable."
"It offers built-in modules for file integrity and vulnerability management."
"Wazuh has very flexible and robust features."
"Some of the strengths of Wazuh that stand out for us include its scalability when deployed on Azure, its open-source nature, which allows for customization based on our needs, and its compatibility with various security solutions like threat intelligence platforms."
"Wazuh automatically scans the host for CIS benchmarks for the latest updates and vulnerabilities and gives a host score. It provides a percentage of perceived risk due to of non patches or any missing patches on that work."
"The most valuable features are the modules and metrics."
"When we pass KPIs to the governance department, there's no option to provide rights to the data or dashboard to colleagues. We can use Power BI for this, but it isn't easy or convenient. They should just come up with a way to provide limited role-based access to auditing personnel"
"Sentinel can be used in two ways. With other tools like QRadar, I don't need to run queries. Using Sentinel requires users to learn KQL to run technical queries and check things. If they don't know KQL, they can't fully utilize the solution."
"The troubleshooting has room for improvement."
"Add more out-of-the-box connectors with other SaaS platforms/applications."
"We'd like to see more connectors."
"There is room for improvement in entity behavior and the integration site."
"While I appreciate the UI itself and the vast amount of information available on the platform, I'm finding the overall user experience to be frustrating due to frequent disconnections and the requirement to repeatedly re-authenticate."
"The solution could improve the playbooks."
"The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better."
"I would like to have a feature that gives us an entire report listing what devices are integrated."
"There are several improvements that we would like to see, including: Building a system based on a log collection (SOC), a scenario for external encroachment, and Operator training."
"When I asked our networking juniors for a comparison between LogRhythm and ArcSight, they said that both platforms are almost the same. It is just that LogRhythm is more modern with a digital platform, which probably gives it some advantage over ArcSight. ArcSight is a very old and mature product that is running on an old platform. It is an old legacy platform. In terms of new features, it just requires platform upgrades so that it becomes lighter and easily adaptable, specifically in the cloud. It would be a good thing if they can also make reporting easier."
"The roadmap is not clear."
"The correlation engine effectively connects different events, significantly improving our detection reach. However, limitations exist with non-default alerts, where additional costs arise for integration."
"Sometimes, it takes ages to get an issue resolved. I have ArcSight experience, so I normally try to fix things on my own or find a workaround, but it's tough to get support when I need it."
"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets."
"It would be great if there could be customization for the decoder portion."
"They need to go towards integrating with more cloud applications and not just OS like Windows and Linux."
"Wazuh is missing many things that a typical SIEM should have."
"The tool does not provide CTI to monitor darknet."
"Its user interface for sure can be improved. It is not so comfortable to use if you're looking for specific logs."
"While it is scalable, it can suffer from reduced latencies."
"Wazuh has a drawback with regard to Unix systems. The solution does not allow us to do real-time monitoring for Unix systems. If usage increases, it would be a heavy fall on the other SIEM solutions or event monitoring solutions."
"Wazuh needs more security and features, particularly visualization features and a health monitor."
More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →
ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Wazuh is ranked 3rd in Security Information and Event Management (SIEM) with 38 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Wazuh is rated 7.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Wazuh writes "It integrates seamlessly with AWS cloud-native services". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Devo, whereas Wazuh is most compared with Elastic Security, Security Onion, Splunk Enterprise Security, AlienVault OSSIM and Fortinet FortiAnalyzer. See our ArcSight Enterprise Security Manager (ESM) vs. Wazuh report.
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We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
