We performed a comparison between ARIS Architect and Designer and MEGA HOPEX based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use the product for modeling, conducting process checks, doing process flow, running, and analyzing the report."
"The support team is very responsive."
"One of the most valuable features is how user-friendly ARIS is, compared to other BPM tools. This tool has very diverse types of assets available. ARIS also has a lot of customizable options, different model types, object types, a number of attributes, and a lot of customization is possible. In comparison, Signavio is very limited in terms of model types and object types. So these customizations ARIS offers are really valuable to any client who wants to create a BPM repository."
"The user interface is easy to work with."
"It's really fast. It's much faster compared to Enterprise Architect."
"The most important feature is ARIS's ability to turn a process design into data to analyze anything you want. For example, we have some analysis reports in ARIS that can guide us when we want to change a system. It shows us how this change will affect all of the organization's processes."
"The main feature I find crucial in MEGA HOPEX is the catalog view, which provides a comprehensive visualization of all artifacts in one repository. Another valuable aspect is the availability of out-of-the-box outcomes, such as strategy maps and BPA models, eliminating the need for additional configuration. MEGA HOPEX allows users to focus on specific business areas, like risk management or data governance, providing a high-level overview while enabling deep dives into specific areas of interest. For risk management, MEGA HOPEX allows users to assess impacts, create recovery plans, and track action plans."
"We have many use cases for this solution but the feature I have found most valuable is the IT Portfolio Management module."
"The most valuable features of MEGA HOPEX are the seamless VPA module and the good user experience. There are built-in connections that provide integration with other platforms, such as ServiceNow. There is a lot of customization available allowing a lot of freedom. The solution is updated frequently adding new features. For example, the feature GraphQL can be integrated into other solutions, such as ManageEngine for ITSM solutions. You are able to use GraphQL to connect APIs and query the APIs."
"The dashboard on the homepage makes for an enhanced view at a glance of the various work functions applicable to the user."
"What I find the most valuable is the process workflow. It is really good."
"The support experience in Latin America is great."
"The most valuable feature is that the software controls everything from a single management window."
"Its availability is very good."
"You can have a collaboration feature, but it's necessary to have ARIS Connect which is a separate, costly product."
"This product could be improved by lowering the licensing cost. More organizations could use ARIS if they slashed the licensing costs even a little bit."
"The product is not flexible."
"The simulation part still has some way to go. It's a good feature, and it's something that other vendors don't have right now, but it can still be improved. Some features are needed in ARIS Architect, so advanced users can do things through drag-and-drop functionality."
"The support team takes a long time to respond to our queries."
"We face problems when the product's capacity is increased."
"An area for improvement in MEGA HOPEX is its vast learning curve. The tool is also heavy, so that's a pain point. MEGA HOPEX is also tricky to use if you don't train for many hours."
"Standardization is lacking. The Operational Risk Function will be more effective if it at a default level follows established Basel standards for Loss categorization, Risk Assessments, Risk Event categorization, etc."
"MEGA HOPEX's initial setup could be easier. The newer version is better but they still need to improve the process. The deployment took approximately four to eight hours."
"Needs a friendlier import/export to other modeling tools."
"It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online."
"I cannot recall coming across any missing features."
"It has a data domain where we load our data objects onto the tool but doesn't provide data governance capabilities such as cleansing or validating data."
"Scalability can be a problem sometimes."
ARIS Architect and Designer is ranked 19th in Business Process Design with 6 reviews while MEGA HOPEX is ranked 8th in Business Process Design with 36 reviews. ARIS Architect and Designer is rated 7.6, while MEGA HOPEX is rated 7.8. The top reviewer of ARIS Architect and Designer writes "The solution is stable and has a responsive support team, but it is not flexible, and exporting data is difficult". On the other hand, the top reviewer of MEGA HOPEX writes "Easy to use and robust with good features". ARIS Architect and Designer is most compared with ARIS Cloud, Sparx Systems Enterprise Architect and erwin Data Modeler by Quest, whereas MEGA HOPEX is most compared with Sparx Systems Enterprise Architect, LeanIX, ARIS BPA, Visio and Avolution ABACUS. See our ARIS Architect and Designer vs. MEGA HOPEX report.
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