We performed a comparison between ARIS BPA and Lucidchart based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design."ARIS provides the basic foundation for any digital transformation an organization decides to take."
"You can relate different aspects of an organization to each other, and you can clearly define the rates seen in the application."
"The tool defines the processes. It's the documentation of everything."
"The technical support is good."
"The matrix model makes building relations easier."
"The simulation engine and SAP integration are technically very robust."
"There is a really powerful reporting API that allows you to create almost any kind of report you want out of your process and document repository."
"The most valuable feature in the latest versions is the connect portal, where you can do very simple modeling using the web-based portal."
"Lucidchart helped us to realize efficiencies in the projects we use it for. I can show people pictures, and I can change things in a meeting and then email it by the end of the meeting. Because most places we go, especially now with everybody in-home office, I'm going to have great internet access, and that just makes it easier to be able to change things quickly while we're in a meeting and go, "Oh, you changed this. Oh, okay.", and then send it to them as a proof and send it as a PDF or send them a link. That works great. That saves time and accelerates a sale."
"The interface is easy for a layperson to use and adapt to."
"The interface is very user-friendly and it is not a hassle to use the site at all. They did a really good job in that regard."
"Lucidchart's capabilities for understanding workflows is high. I use a couple of different programs, like MindManager, and what I like about using Lucidchart is that it is all web-based. So, I can quickly go into a web browser, drag and drop a bunch of files, pictures, or notes, draw some flow lines, and rapidly be able to create a visual representation of what I am trying to do. As a product manager, I can quickly organize thoughts that way and show people what we are working on."
"I love the fact that you can just integrate a drawing into Google Slides. I build a lot of visuals in Lucidchart, and then, rather than sharing them directly from Lucidchart, I just build Google Slides decks for senior management, and I link the Lucidchart on the cloud version to a slide image. That makes it easy. This way, I can build in one tool and show in another."
"Its ease of use is most valuable. As compared to draw.io, connecting the lines and doing things like that are much easier in Lucidchart. It has been great for some of the process flow diagrams and data flow diagrams. I can export these diagrams as PDFs and share them with team members."
"The wireframe and mock-up features have been the most useful so far. It's easy to create the mock-ups and then communicate to our development team what they need to look like. Lucidchart's capabilities for visualizing and understanding process flows or workflows is very good as well. I'm able to easily use any style of box that I need to create on a flowchart, to effectively communicate to our development team."
"Ease of use is especially critical because if I am conducting brainstorming sessions with my team, I have to be able to quickly put things on the monitor so that I don't lose their attention and focus. Ease of use is definitely helpful when I do that... The fact that I don't get lost within the software and am able to quickly generate visuals onscreen, so that it doesn't break the momentum, is a huge win."
"The usability. Others tools are easier to manage without same complexity that ARIS has."
"ARIS BPA’s usability could be improved."
"The Risk and Compliance Management tool is rather complex and moreover, it needs to be customized if you want to use it."
"I would like the possibility to use real data. In other words, it can use this system to integrate with others that are operating directing with users like clients, employs, and others."
"Since ARIS 9.X was released, the product has not been as robust and responsive as the previous versions."
"The tool needs to improve its support since they take long to respond."
"End-to-end visibility and real-time are areas that will need greater attention."
"While the dashboarding solution for integrating all kinds of process-related information from company sources other than ARIS is getting ever better, my personal wish would be to have a module that is more targeted to an Agile implementation of some modeled processes (model–to-execute)."
"I am not quite sure what different functionalities it provides as well as the difficulties other people are facing. When I have a better understanding of the solution, I will increase my rating of it. No solution is perfect, so I am sure that I will be facing some problems in the future."
"In terms of improvement, they should make it very clear, whether it's a single A4 page or two A4 pages, it should be mapped out. Either I don't know how to use it, or it's not there, but having to stick to margins so I can see what's going to be on different pages when I print it or move it to a PDF has been my only challenge so far."
"If it could be a little more visual, in terms of being able to make it stand out a little bit more, then that would be helpful."
"Sometimes, I have created charts with a lot of layers, which locks down parts of the chart and hides parts of the chart to edit it. If they have a better way to deal with specific layers when it gets complex, then that would be helpful. I would like to see something like an illustrator program, where they have a pallet of these layers that I want and don't want as well as being able to see each layer individually. That is the one thing that could be helpful."
"They should make it more user-friendly. The only option is either to use the existing template with already existing colors and gradients. If you want to do custom colors and gradients, then it's too complicated to use and should be simplified."
"This might already be a feature, but I remember sometimes when we're just all viewing, if you accidentally click, then there's an arrow that pops up, and you have to go back and delete it. A lot of times there are accidental arrows being drawn when really we're just trying to present to each other."
"One of the things that I find frustrating is that all of our Tableau information is on a server, so when I send that out people can't open it and use it. I then have to go back and do extra work to convert everything into an Excel format that everybody can use. It would be really important to me, if I send something out to somebody who doesn't have a Lucid account, that they can just click and see it, instead of having to log in and create an account."
"The main improvement I would like to see is for them to improve the help section on the flow charts or on the formatting."
ARIS BPA is ranked 3rd in Business Process Design with 64 reviews while Lucidchart is ranked 2nd in Mind Mapping Software with 54 reviews. ARIS BPA is rated 8.4, while Lucidchart is rated 8.6. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of Lucidchart writes "Good brainstorming features, facilitates collaboration, and keeps us focused on our work". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Sparx Systems Enterprise Architect, Camunda and Bizagi, whereas Lucidchart is most compared with Lucidspark, Figma, Sparx Systems Enterprise Architect and Visio.
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