We performed a comparison between Lucidchart and Visio based on real PeerSpot user reviews.
Find out in this report how the two Mind Mapping Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the ease of use, and just being able to drag and drop."
"Ease of use is especially critical because if I am conducting brainstorming sessions with my team, I have to be able to quickly put things on the monitor so that I don't lose their attention and focus. Ease of use is definitely helpful when I do that... The fact that I don't get lost within the software and am able to quickly generate visuals onscreen, so that it doesn't break the momentum, is a huge win."
"It is important that Lucidchart accommodates both Mac and PC users because if you support Mac, that means you also support the mobile applications on the iPad... Some of the other employees have access to an iPad, but not all of them do. When we're trying to talk through a process with them on-the-fly, or at the point of occurrence, it's so much nicer if we can both have it up on the iPad. That's why I would say the Mac support is essential."
"The flow chart is most valuable. It is a very user-friendly and simple-to-use product. Quite quickly, I was able to understand how to use it and just get on with my process flow."
"I've been using Lucidchart for quite simple things, but it's definitely much easier making process maps using Lucidchart than it is using Google Docs for basically everything. It's much simpler in terms of how easy it is to use Lucidchart. The way that you can get the arrows on the flow charts, based on the process mapping, you can drag the arrows from one box to another and it automatically shows you where you can put it. It makes decisions for you in terms of if you have a decision diamond, then the line is automatically a yes or no. This just makes it so much easier."
"Lucidchart is a lovely tool for creating visual representations of any process or organization."
"I really like the drag and drop feature because it makes the work easier. It is very easy to use. All the pieces are very good. All the icons and all the fields are available in the left panel. So, I just click, drag, and then edit a piece. When I showed it to my managing director, he was very inspired, and he also got a premium account for himself."
"The sticky notes are among the most valuable features. Also, the fact that it has templates so that I don't have to do things myself, starting from scratch, is very helpful. In addition, it's really easy to use. You can add stuff by clicking, without having to go to the options. You just click on something and the options you can use appear."
"It's a very flexible solution."
"I like to use Visio because it gives me a quick view of the things I had to put in a model for a company. I don't use it as an interface, though."
"It is very easy for people to start using this tool, and we can import Visio templates that are already published by vendors such as Azure without any issue."
"Visio has improved my workflow by making it easy to create charts, diagrams, and basic illustrations that I can use in my client reports and proposals. It has saved me a lot of time I would otherwise spend creating visuals for clients by hand."
"The ability to visualize a workflow is certainly an advantage over just tracking a process in something like Excel."
"Visio has improved our organization through an essential collaboration with the other Microsoft applications like SharePoint and Excel. So basically in the earlier days, what used to happen, a majority of the organization captured all the as-is process, the time and motion data in the form of Excel and then they used to create process diagrams using other freeware applications. Collaboration allows easy and convenient sharing with other stakeholders, that is really helpful with Visio."
"Good interface and good tool configuration."
"The most valuable feature is that it is integrated with other tools in the Microsoft Office suite, as well as at the backend with products like SharePoint and Microsoft Teams."
"I've had an issue is when you create, let's say, a rectangle box. You can write some text in it and give it a name, and, depending on how you shape the size of the box, the text will rearrange itself to fit. That is, except if your box is very, very narrow, but very long, like a long, narrow rectangle in a vertical position. In this case, the text will always go out of the rectangle."
"I would like an on-premises version of the software that I can just download and use. I think that it's easier that way."
"The flowcharting feature would be improved if it had some kind of prediction capability that helped to create the diagrams, such as the ability to automatically join components with my database."
"There is a premium for the use of certain elements in Lucidchart... It becomes very annoying, especially if you are a first-time user of Lucidchart and you don't have a premium plan. It feels a little too restrictive, in terms of using very basic shapes and icons. It asks you to sign-up for the premium account, which I think shouldn't be the case."
"I would really like to be able to set default appearance settings for new documents because I have a set of appearance settings that I always use. I end up setting that manually every time. There may be a way to do that, and maybe I am not able to find it. This is my only major point of feedback for improvement. There are other little nitpicky things, such as being able to lock layers without them looking like a big red line around them would be nice, but every graphic design software does that, so I understand why they have that. All my concerns are nitpicks. They're not big."
"Lucidchart subset their older components or something like that had happened. I don't entirely know the totality of it, but we were forced to upgrade to a different integration with Lucid than what we had. I've had a lot of frustrations with that because I've lost a lot of diagrams. I can't get them back and I'm getting pop-ups that are showing me that our data will be loading and I can't run four or five years of my engineering diagrams"
"In terms of improvement, they should make it very clear, whether it's a single A4 page or two A4 pages, it should be mapped out. Either I don't know how to use it, or it's not there, but having to stick to margins so I can see what's going to be on different pages when I print it or move it to a PDF has been my only challenge so far."
"I don't know if I will be able to add some animations if I want to. I believe the problem may be the program's process flows but if I want to transfer it into a PPP or any other document, I can only do image transfer."
"Searching for specific templates within the program can be difficult. For example, if I need a template for an electrical diagram with certain symbols, it can be challenging to find it."
"The application grid seems to be unreliable which makes simple tasks complicated."
"Layout configuration is sometimes a little difficult to use."
"An area for improvement in Visio is pricing. It's a costly tool for my company because it only uses Visio occasionally."
"It should natively enable importing diagrams or reference architectures from any of the vendors whose solutions are used by the customer or proposed by solution providers such as DXC"
"Its integration with other vendors can be better and support for other formats. For example, when we import a JPEG, we cannot customize it. Similarly, we can't utilize the BPML kind of diagrams."
"It requires a lot of skill to get into it."
"Microsoft should include Visio as part of their Office 365 offering."
Lucidchart is ranked 2nd in Mind Mapping Software with 54 reviews while Visio is ranked 1st in Mind Mapping Software with 101 reviews. Lucidchart is rated 8.6, while Visio is rated 7.8. The top reviewer of Lucidchart writes "Good brainstorming features, facilitates collaboration, and keeps us focused on our work". On the other hand, the top reviewer of Visio writes "A software for drawing a variety of diagrams which include flowcharts, org charts, building plans, floor plans, data flow diagrams". Lucidchart is most compared with Lucidspark, Figma, Sparx Systems Enterprise Architect, Visual Paradigm and erwin Data Modeler by Quest, whereas Visio is most compared with Sparx Systems Enterprise Architect, Bizagi, Visual Paradigm, IBM Blueworks Live and draw.io. See our Lucidchart vs. Visio report.
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