We performed a comparison between Asana and Smartsheet based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Asana is the ease of navigation."
"I like how easy it is to use the rules within Asana."
"The tool has a lot of integrations."
"What I like most about Asana is its simplicity. For example: we're not the only ones using it, and we onboard our customers to it, and normally, they have no questions."
"What I like the most about Asana is its API integrations because we use a lot of cluttered toolsets in our company since we need to cater to different clients, for which its integration gives us a lot of flexibility."
"This solution is easier and faster to use compared to Jira. It's not very structured and you can add sub-tasks and issues easily."
"Asana has significantly reduced the number of emails we exchange because we can access the project directly. It organizes all the tasks related to each project, assigns them to staff with due dates, and tracks progress."
"The initial setup was straightforward."
"The fact that you can have different access groups is definitely a pro for Smartsheet. It also has the ability to integrate with a lot of tools."
"What I found most valuable in Smartsheet is its project customization feature. It's a great solution because you can add in your own WBS. You can see it in Jira style, Kanban, and you can even do Agile and Waterfall. Another feature that's valuable in the solution is when you have those connections, you have that API, you have a sandbox, and you can make a solution, it's a tremendous product because you can pull data."
"The most valuable features of Smartsheet are its collaboration tools, the ability to centralize and prioritize projects, and robust reporting capabilities."
"This solution provides easy collaboration and allows non-building users to use the system without requiring a license."
"The dashboard and the layouts are quite good."
"Smartsheet does a really good job of creating Gantt charts. Export to Excel feature was also very useful."
"The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that these dashboards can be shared with our clients without a license."
"The dashboard feature is the most valuable aspect of the solution."
"Having a quick way to do video inside the platform or video communication could be very handy."
"The stability of Asana is good. However, there are some issues with maintenance, when the solution is down. For example, there might be maintained for a few hours where we cannot use the solution."
"It would be beneficial if Asana had a predecessor feature that automatically adjusts all subsequent dates when changes are made to a timeline. For example, if I assign a designer four hours for one task and two days for another, and the completion of a task takes longer than anticipated, it would be convenient if updating one date could prompt the adjustment of all other relevant dates. Essentially, this feature would streamline the process and eliminate the need for manual adjustments."
"The documentation for integration could be improved. We require more information to facilitate the integrations."
"You need to have an action plan, otherwise, it won't be as effective."
"Some customizations and functions are still not available, however, so far, they haven't been a deal killer."
"We have not used Asana on our private server. We have been using the cloud solution. We need an on premise solution for government agencies."
"I rate the support from Asana a four out of five."
"I'd like to see them add more features to their automation."
"They provide a limited number of sheets which is not enough."
"Smartsheet could improve the UI and integrations. Some of Smartsheet's competitors have more than 2,000 integrations while Smartsheet only has approximately 40 integration applications."
"A room for improvement I found in Smartsheet is the view, as it's currently row-wise. I should have the opportunity to view a full scale, top down list instead of just a column driven list. I shouldn't have to go just left or right. I should be able to view it top down."
"The product must include more modules for project management."
"I would like if Smartsheet allowed more formulas in its sheets. I don't think working with formulas is as intuitive as it is in Excel. I use Vlookups and index matches in some of my sheets, and I had to find an outside consultant to help me build out those formulas."
"The system can become more challenging to use in more complex scenarios, requiring additional add-ons that can be quite costly."
"An area for improvement in Smartsheet is that if you're in the government or you're a regulated customer, you're not allowed to use APIs due to internal restrictions, so there are specific things that you cannot connect to it. Another area for improvement in the solution is that because there's a capacity of how many records you can have, and there's a capacity of how many functions you can apply, Smartsheet has set up their system where they can force people into purchasing a $20,000 additional module that is called Control Center, that will create documents for them on the fly, so they don't use so many functions and automation. Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve. You have to do your own training and you have to work on your own solution."
Asana is ranked 3rd in Project Management Software with 43 reviews while Smartsheet is ranked 4th in Project Management Software with 33 reviews. Asana is rated 8.4, while Smartsheet is rated 8.2. The top reviewer of Asana writes "Stands out with portfolios, easy setup, and real-time information, but needs big improvement when it comes to workflows, automation, and dashboards". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". Asana is most compared with Microsoft Azure DevOps, Microsoft Project, Wrike, monday.com and Jira, whereas Smartsheet is most compared with Microsoft Project, ServiceNow Strategic Portfolio Management, Spreadsheet.com, Adobe Workfront and Planisware. See our Asana vs. Smartsheet report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
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