We performed a comparison between Automation Anywhere (AA) and EdgeVerve AssistEdge RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It removes demotivating, repetitive work from our teams."
"We saw a 70 percent decrease in manual steps. If something took 10 steps to do, we are doing it in three steps today."
"It is easy to install and use."
"The platform is easy to use, especially for business users."
"It saves time for the people who operate it."
"The most valuable features of this solution are its scalability, security using the credential vault, and ease of use for business."
"At the most granular level, automating people's daily tasks has been helpful by freeing them up to do higher value-add activities, which is definitely beneficial."
"There have been a lot of challenges in terms of interfacing with the customer ERPs. So, we have been building tools and interfaces using bots to write back into these custom ERPs. Specifically, in the area where I work, this has been very helpful."
"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."
"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."
"Good email automation and XL automation."
"Automation Anywhere has to be integrated with machine learning and AI systems to read images and videos, then put the information into another format."
"Automation Anywhere says that you can use this tool for any type of application, but there are some for which it is not compatible."
"I would like more cognitive abilities, artificial intelligence, and machine learning. E.g., if I see you, your facial recognition has to be there. If I send your picture, it should tell me your name, where you are from, and when I met you because we forget people. It should have these type of capabilities."
"As a business user, I would like to have a feature wherein the bot is run on demand, whenever an email with a specific keyword or whenever a specific pers sends an email to the bot's email address."
"Their bot runners could be made to handle multiple payloads at the same time because if I want to run multiple parallel operations, the number of bot runners that I have to buy just keeps increasing. It is adding to the cost. However, there is a possibility that we don't need that many bot runners, and we can run multiple operations in a bot runner. This would be a great addition to have."
"We would like to have more ease of use for the operations team."
"Additional features should involve the Cognitive Section where we need more Advance solutions involving ML & AI."
"It would be great if they provide installation documents that are easier to understand, place more focus on capturing the fields, and most importantly, concentrate more on the OCR capability."
"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."
"Lacks integration with third party tools."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 485 reviews while EdgeVerve AssistEdge RPA is ranked 29th in Robotic Process Automation (RPA) with 4 reviews. Automation Anywhere (AA) is rated 8.4, while EdgeVerve AssistEdge RPA is rated 6.8. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of EdgeVerve AssistEdge RPA writes "The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism and IBM Robotic Process Automation (RPA), whereas EdgeVerve AssistEdge RPA is most compared with UiPath, Blue Prism, Pega Robotic Process Automation, Microsoft Power Automate and AutomationEdge. See our Automation Anywhere (AA) vs. EdgeVerve AssistEdge RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
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