We performed a comparison between Automation Anywhere (AA) and OpenText Silk Test based on real PeerSpot user reviews.
Find out in this report how the two Regression Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is easy to use. It is a good tool for developers and business users."
"We have hundreds of cases a day. There were around two to three employees who were just moving a case from one state to another. This was a repetitive, tedious job, which was frustrating for the employees. It helps to have the bot doing this work now. We have immediately seen effects, so this is a good use for it."
"I'd say the most impactful and heavily or commonly used ability of v11 and A2019 has been the ability to integrate other code types and operations within the process."
"Our experience with technical support at Automation Anywhere has been great. They have been very helpful, especially during the PoC, processes which are sort of early on in their sales cycle, or when we were just starting with Automation Anywhere a couple of years ago. We got great support for getting it onboarded in-house and getting our team up to speed. So, we have found it to be a great partnership."
"A valuable feature of Automation Anywhere for my needs is IQ Bot because it covers most of the semi-structured and structure data. That's where we are struggling a lot. So, IQ Bot is a very good solution to know and bring onboard for the automation of unstructured and semi-structured data."
"I love its reliability, ease of use, and the vast customer support that are always present to help us."
"Earlier users were converting the unstructured data from the PDF into the structured format to process the task but now, this activity is replaced by IQ Bot."
"Recorders and Bot Insights are very valuable features."
"A good automation tool that supports SAP functional testing."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"The statistics that are available are very good."
"The feature I like most is the ease of reporting."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"The major thing it has helped with is to reduce the workload on testing activities."
"While the ease of use for non-tech users is good, it could be improved."
"The integration in UiPath is much better. Automation Anywhere's latest version has improved. It's fine but not as good as UiPath."
"Product support for our customers needs improvement. They should increase the support personnel."
"We have been a little frustrated by the frequency of cache releases."
"The vendor should increase the training and other engagements with users before they acquire the platform, as this will simplify its usage further and ensure that there no hindrances in using the platform."
"I would like to see more stability around scheduling a bot to run headless."
"The biggest issue was that the new license required upgraded hardware infrastructure so we were getting all new tech stuff procured which meant that we were getting updated RAMs and things like that. Getting the licenses was easier but building the infrastructure which was required to support the new version was difficult."
"I need high value products to be created, so I need integration with other solutions. Machine learning and AI need to be integrated with Automation Anywhere. While IQ Bot is a good beginning, our company does not work with manual paperwork since we are already digital. We would like to see more integration with cognitive tools going forward."
"The solution has a lack of compatibility with newer technologies."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"Could be more user-friendly on the installation and configuration side."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"The support for automation with iOS applications can be better."
"They should extend some of the functions that are a bit clunky and improve the integration."
Earn 20 points
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 485 reviews while OpenText Silk Test is ranked 13th in Regression Testing Tools. Automation Anywhere (AA) is rated 8.4, while OpenText Silk Test is rated 7.6. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of OpenText Silk Test writes "Stable, with good statistics and detailed reporting available". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism, IBM Robotic Process Automation (RPA) and Tricentis Tosca, whereas OpenText Silk Test is most compared with Selenium HQ, OpenText UFT One, OpenText UFT Developer, Apache JMeter and froglogic Squish. See our Automation Anywhere (AA) vs. OpenText Silk Test report.
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