We performed a comparison between Automic Workload Automation and Tidal Automation based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Automic Workload Automation is highly valued for its strong performance, ability to handle large workloads, and user-friendly implementation. It provides comprehensive control over various systems and products. Tidal Automation is particularly praised for its efficient job scheduler and advanced real-time monitoring features.
Automic could enhance its out-of-box automation sets, language support, functionality, user interface, web-based edition features, file transfer management, pricing, and SaaS deployment. Tidal could benefit from improvements in its graphical user interface, pricing model, cloud/hybrid solution, QA testing, job migration, reporting, artificial intelligence capabilities, integration, and user-friendliness.
Service and Support: Automic Workload Automation's customer service has received varied feedback, with some customers appreciating prompt responses and useful knowledge articles, while others have encountered challenges in contacting the support team. Tidal Automation's customer service is highly regarded for its responsiveness, expertise, and consistent resolution of issues.
Ease of Deployment: Automic's initial setup duration and complexity can differ, lasting anywhere from one to five days based on the project scale and implementation. Tidal Automation's initial setup is described as simple and effortless, necessitating approximately three weeks along with a few servers and a database.
Pricing: Automic Workload Automation and Tidal Automation were compared for their setup cost. Users found Automic Workload Automation to be more cost-effective and user-friendly compared to Tidal Automation. They praised Automic for its efficiency in setting up automation processes without incurring excessive expenses.
ROI: Automic Workload Automation is seen as an added cost without clear ROI figures, while Tidal Automation has demonstrated positive ROI through cost savings, enhanced efficiency, and better risk management. Tidal Automation also excels in seamless integration and fulfilling automation needs.
Comparison Results: Tidal Automation emerges as the preferred choice compared to Automic Workload Automation. The setup process for Tidal Automation is described as straightforward and easy, taking approximately three weeks, whereas Automic's setup can take anywhere from one to five days. Users highly appreciate Tidal Automation's job scheduler and single pane of glass interface, which make workload management and monitoring simple.
"The reason we went with Automic is very simple. We were using ESP, which was a Broadcom product. So, Automic happened to be a natural fit. It was a much easier transition from ESP to Automic. We had familiarity with the vendor and the product."
"The main things that we use it for are job control and batch. For these, it does very well."
"The current upgrade process is straightforward. They have made the process much simpler. After we get to version 12 and any subsequent versions going forward, it should not require any downtime at all. "
"A good piece of software is like a good referee. If it's doing good, you don't notice it. That's the good thing about Automic. We don't even notice that it's there a lot of the time. It's a very, very stable product."
"One of the big features that they did implement, that a lot of people, us included, were asking for for a long time, is the ability to do zero downtime upgrades. They have introduced that."
"Customers save a lot of money when they use this product, because of things like the scheduling tool."
"The solution helped us fix issues and optimize them. We now run with zero errors."
"The functionality is great, the scripting language is very powerful. They can adapt to most use cases. Very good community of different companies and a user base so when we have problems we can go to other people."
"The data management on offer was valuable."
"We use the solution for cross-platform, cross-application workloads. That's the biggest use for us and that's the biggest advantage."
"Tidal Workload Automation Software provides the ability to quickly adapt to changing business requirements."
"Tidal Automation software provides real-time monitoring and alerts, allowing users to track job progress and identify potential issues before they cause delays or errors."
"Tidal helps administrators and users to see the information that is relevant to them in that single pane of glass. They can see jobs running, they can see job history, and they can see job progression. If you look at alternatives like Airflow and clouds, you'd have to design your own UI to monitor the progress of the different jobs that you've created in Airflow. So Tidal is huge for us."
"It's the most efficient tool in doing repetitive tasks and saves a lot of time with minimum possibility of error."
"Tidal Automation’s most valuable feature is customization. It can work and connect with any app."
"Especially in the newer versions of Tidal, the segmentation of user permissions enables us to give people operator permissions for their jobs, to rerun jobs, but view-only for other groups' jobs. We're able to keep people from hurting themselves or other groups accidentally. The permissioning is really good."
"It is very difficult to migrate. The release automation should be in one package."
"The user interface has room for improvement."
"Every time we have an upgrade for a new version, we have stability problems, because the versions are not as good as they should be."
"I would like to see features from "Prompt" sets in read Masks."
"We would like to see more dashboarding into the product, maybe an embedded Java API which we would be able to load on our own."
"Documentation is not great. It was previously much better."
"The only thing that we would like improved is the FTP agent. It only supports SOCKS proxy, and we would like it to also support an HTTP proxy."
"When you want to use the entirety of Automic, it is heavy."
"The job failure alerts can be updated with more details for better troubleshooting."
"They can do better reporting in terms of production statistics reporting."
"It takes a lot of time to learn the product. I have admins and developers who are working on the products for the last three to four years and still don't know all the functionalities. Tidal has really great things about it, but people are focused on their day-to-day job and the solution is not intuitive."
"The biggest improvement they need to work on is doing better QA checks before they release new patches and service packs. We do find that you can't trust getting the new product right away, as they have to get some bug fixes out. They do tend to have some bugs in the first iteration."
"Their software installation and update process could use some improvements. I'm pretty sure they're working on that, but that's definitely an area where it could be streamlined a lot. There's still a lot of manual work that you have to do with the schedule when you deploy masters or do the agents."
"Setting up the initial product was a little hard."
"I don't know if Tidal wants to get into the business of monitoring long-running jobs, but that could be a feature for the future: a job launching and monitoring tool. Using Tidal for monitoring doesn't seem like a good fit, but if they could offer something that did that as an add-on or include it, it might be helpful."
"From an administrative point of view, I wouldn't give really high marks to the solution. I actually entertained getting the JAWS application at one point. One of the shortcomings with the scheduler is the reporting capabilities. At least at the time, JAWS was the best that they had for a third-party integration. I think they've got things in the pipeline to help alleviate that gap."
Automic Workload Automation is ranked 7th in Workload Automation with 85 reviews while Tidal by Redwood is ranked 2nd in Workload Automation with 37 reviews. Automic Workload Automation is rated 8.2, while Tidal by Redwood is rated 9.0. The top reviewer of Automic Workload Automation writes "A tool requiring an easy setup phase that provides its users with flexibility and flow chart visibility ". On the other hand, the top reviewer of Tidal by Redwood writes "Great visibility with a single pane of glass and a low learning curve". Automic Workload Automation is most compared with Control-M, AutoSys Workload Automation, Red Hat Ansible Automation Platform, Dollar Universe Workload Automation and Redwood RunMyJobs, whereas Tidal by Redwood is most compared with Control-M, AutoSys Workload Automation, IBM Workload Automation, Redwood RunMyJobs and OpCon. See our Automic Workload Automation vs. Tidal by Redwood report.
See our list of best Workload Automation vendors.
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