We compared Auvik and ScienceLogic across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Auvik excels in SNMP and WMI communication, syslog centralization, and live topology mapping. The solution offers NetFlow monitoring as well as backup and configuration management. ScienceLogic is highly regarded for its serverless and agent connectivity, versatile graphs and personalized dashboards, AIOps and event management capabilities, as well as its AI and machine learning features.
Room for Improvement: Auvik users would like more flexibility to customize reporting and dashboards. Reviews also suggested improvements in probe deployment and integration with third-party products. ScienceLogic can enhance its documentation, Power Packs, notification features, and automation options.
Service and Support: Auvik's customer service is highly rated. Users said it’s convenient to contact support through the platform, and responses are fast. Some noted that problems are typically resolved in a single phone call without the need to escalate. ScienceLogic's customer service is generally considered responsive and professional. However, a few users reported delayed response times and support engineers with limited expertise.
Ease of Deployment: Auvik's setup is simple, fast, and customizable, with clear instructions. ScienceLogic's initial setup is described as simple and efficient. The deployment process can be completed within a few hours or a couple of weeks.
Pricing: Auvik’s pricing structure is considered reasonable and competitive. Licensing is based on the number of billable devices, and users have control over which devices are billed. Opinions on the price of ScienceLogic were mixed. Pricing is determined by the number of network devices or endpoints, and there are no hidden charges.
ROI: Auvik users said the solution saves time, improves efficiency, and reduces costs through automation and better insights. ScienceLogic improves troubleshooting and minimizes network outages.
Comparison Results: Auvik is a user-friendly option for network monitoring and troubleshooting. The solution stands out for its support and ease of navigation. Users like its topology maps and centralized log information. At the same time, some users noted that Auvik’s dashboard could be more customizable and suggested that it could improve probe deployment. ScienceLogic is praised for its serverless and agent connectivity, effortless setup, and customized dashboards. However, it lacks detailed documentation and automation options.
"We can manage the entire system across the network and troubleshoot the pain points."
"Automated configuration backups and automated network diagrams are the most valuable."
"The monitoring and management functions of Auvik are as easy as they can be for the functions they do. It's definitely the easiest product I've ever used."
"The solution automatically updates network topology. The network topology has been great, not only just for troubleshooting things, but also for training. I can show newer or not-so-experienced guys what a network looks like from the top down. Also, we have used the network diagrams for our audits, where we just kind of print it out and hand it to them. It satisfies all of those requirements."
"With TrafficInsights, we can view the information and do something with it. In the past, we couldn't easily find that information."
"The first feature that I appreciate is the topology drawing in real time. If our NOC wants to troubleshoot, they can go to the topology map and see that this access point is connected to that switch via that specific port. And when something changes in the topology, it's dynamically updated."
"It's easy to get the information I need. I don't need to hunt for it or run queries to get it."
"I like the ability to remotely access devices securely. The multi-site setup has also been useful. Once we learned how to set that up, we could customize each site and push out common information like SNMP credentials from the parent site to other multi-sites. The automatic network layout is excellent, and the overall monitoring is also beneficial."
"The primary reason I wanted Auvik was SNMP. It discovers all the MIBs and pulls them. That's how it can monitor the things that other platforms don't."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"The solution provides good infra-monitoring features."
"The power flow is great."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"Dynamic Component Mapping is key and unique."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"One of the valuable features is rapid dashboards."
"Provides agentless monitoring so there's no need to install the agent on each server."
"The Wi-Fi side needs improvement."
"Auvik could have better compatibility with more devices. The devices that we're using are essential within our network infrastructure. It would be great to access the full range of features that some of the other ones do, such as the device configuration backups and the configuration change alert."
"They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game."
"The Auvik interface, while functional, doesn't feel as intuitive as some competing products."
"I want to see improvement around backups; we had a case where we created a ticket for online support, and they were able to set up backups for one of our devices, but they were unwilling to do the same backup script with a different device. The script uses the same code, just a different model number, and the engineers weren't willing to add it to the other model."
"The ability to subcategorize our inventories, between physical and VM servers, for example, would be a welcome addition."
"I would like to see some better training or public resources. It's not just Auvik's fault. Our company has a responsibility to explain the toolset and everything it can do. Many of our engineers don't realize how powerful it is. Due to a lack of documentation about Auvik's capabilities, so much can go over the heads of engineers who don't spend much time with it."
"I would like to see some recommendations in terms of steps that could be taken to assess the alerts. A platform that I have used is Darktrace, which does security testing, and it let us know what was going on, what may have caused it, and what could be done... if Auvik could recommend common ways to go about doing what needs to be done to resolve an alert, that would be helpful."
"Auvik could include more customization options and the ability to efficiently manage additional features like printer monitoring."
"Admins do not have direct access to the reporting."
"From a performance perspective, it needs to improve a lot."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"ScienceLogic could improve the implementation, it could be made easier."
"There are often bugs in new releases."
"It was challenging onboarding users."
"The product is not user-friendly."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
More Auvik Network Management (ANM) Pricing and Cost Advice →
Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 133 reviews while ScienceLogic is ranked 14th in Network Monitoring Software with 42 reviews. Auvik Network Management (ANM) is rated 8.8, while ScienceLogic is rated 8.6. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Meraki Dashboard and Zabbix, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our Auvik Network Management (ANM) vs. ScienceLogic report.
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