We performed a comparison between Avanan and IRONSCALES based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The technical support is good and quick to resolve issues."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"The program has reduced the dangers related to phishing, malware, ransomware, and other vulnerabilities."
"The threat detection tools enable us to ascertain malware and phishing messages across the email network infrastructure."
"Email inspection has saved many employees from spam attacks and viruses from unauthorized sources."
"The ease of installation and the AI capacity of the product are valuable."
"Easy to use for non-technical users."
"The integration with all our existing and new applications is great."
"It can detect corrupted files and filters out documents with viruses."
"The stability is good."
"The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer."
"There is buzz around phishing awareness training. When I make a campaign, all of a sudden people in our organization are talking, thinking, and wondering about it. Therefore, it keeps people on their toes. That is perfect because it does exactly what we want it to do."
"For what was being offered with IRONSCALES, I feel like we got an incredible deal."
"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails."
"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."
"For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."
"The report function through Gmail is probably the most valuable feature. The next most valuable features are simulation and training."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The GUI is sometimes slow to fetch the device report and could be improved."
"The product must provide better malware detection."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The pre-sales cost calculations could be more transparent."
"Microsoft Defender for Office 365 should be more proactive."
"The custom alerts have to improve a lot."
"The system response in a slow computing device affects performance when sending and receiving emails."
"Avanan doesn't cover certain tool segments."
"In Avanan, the email channel is one of the channels where data leakage happens, and they need to consider it from a DLP perspective."
"The customer service team could come up with clear tutorials on how to use this platform to help new teams."
"It should also offer a quick backup in case any email is wrongly quarantined or deleted to ensure no data loss."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"Familiarization with performance for new teams may take a long time."
"It is complicated for new users unfamiliar with the modern cloud networking infrastructure."
"Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer."
"There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated."
"IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."
"I would like it if IRONSCALES had some sort of reminder mechanism, meaning IRONSCALES knows if a user completed the training or not. As long as it hasn't been completed, it keeps reminding every so often, alerts the manager, etc. Right now, it is all in the hands of the employee, and not all of them continue the process, which is a shame."
"The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet."
"The only thing that I could say is that some of the reporting features could be better."
"The integration with Google Suite needs to be better. it's something they can work on."
"In addition to integrated training, they should also have personalized training that you don't have to do as part of a phishing campaign or a simulation."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while IRONSCALES is ranked 3rd in Secure Email Gateway (SEG) with 11 reviews. Avanan is rated 9.2, while IRONSCALES is rated 9.2. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of IRONSCALES writes "It has an easy installation that can be done in a matter of minutes". Avanan is most compared with Check Point Harmony Email & Collaboration, Perception Point Advanced Email Security, Abnormal Security, Mimecast Email Security and Fortinet FortiMail, whereas IRONSCALES is most compared with Sublime Security, Perception Point Advanced Email Security, Cisco Secure Email, Proofpoint Email Protection and Barracuda Email Security Gateway. See our Avanan vs. IRONSCALES report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
