We compared Avanan and Perception Point Advanced Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Perception Point Advanced Email Security is known for its ability to identify impersonation attacks and exceptional scanning capabilities.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Perception Point Advanced Email Security could improve content analysis and the ability to detect BEC attacks.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. Perception Point's customer service is highly regarded for being responsive, attentive, and interactive.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. Some users find Perception Point’s setup process to be straightforward and easy, while others have encountered hurdles.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Perception Point Advanced Email Security offers affordable pricing that accommodates all budgets and delivers satisfactory value.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Perception Point Advanced Email Security excels in its ability to detect threats effectively, resulting in significant time and cost savings by preventing downtime and the need for extensive cleanup.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Perception Point Advanced Email Security is praised for its ability to detect and prevent impersonation attacks and great customer support. The solution could improve in detecting BEC attacks and providing user-friendly configuration options.
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Since we have started using the solution, there have been fewer compromises."
"The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com."
"The program has reduced the dangers related to phishing, malware, ransomware, and other vulnerabilities."
"The ease of installation and the AI capacity of the product are valuable."
"Email inspection has saved many employees from spam attacks and viruses from unauthorized sources."
"Email Attachment Protection detects any insecure files and quickly blocks them to prevent the spread of viruses to other secure documents."
"The most valuable feature of Avanan is its effectiveness. When scanning incoming emails for threats it can in an automated fashion, quarantine suspicious attachments."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"Easy to use for non-technical users."
"One of the most valuable features is the service provided by the incident response team. There have been cases where we have suspected that emails were fraudulent or something was suspicious. In those cases, we immediately contacted the incident response team through the platform, and we had a response in less than a minute."
"It really works well on SharePoint when you upload a file or save a file. Advanced Email Security scans if it is malicious and identifies issues. It can do some forensics on its console, which is nice."
"It has modules to detect malware and that is a strong point. It has a very nice way of showing you, directly in the product, a lot of details about certain pieces of malware. It goes very deep and even shows you the assembly code. It also does detonations on files and shows you the results in different operating systems. That is very useful."
"The solution’s effectiveness when it comes to detection is very good. It has a very good mechanism. It scans our emails. It identifies any threat or phishing attempts and phishing campaigns as well as any bad reputation, servers, or links, then it blocks them. This is what I find to be very good about this system."
"The most valuable feature is the ability to identify malicious content and phishing emails and reduce the workload we have to do in terms of security."
"The most valuable feature is the technical support services."
"We haven't had a client, who uses their protection, have an email security breach. That is the best thing about what they do. We don't have to think too much. Their product just works and keeps bad emails away."
"What's really good about this platform is that you have full visibility, it has a very nice and very friendly UI, it's quick, and there's no latency in the scanning."
"Microsoft Defender for Office 365 should be more proactive."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"There's room for improvement regarding the time frame for retrieving emails."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The company should focus on adding threats that the solution is currently unable to detect."
"The system could be designed to give corporate emails first priority due to demands."
"Being cloud first and because we are in the movie business, we use a lot of Macintoshes. So, there is absolutely no reason for us to have Active Directory whatsoever. However, if you are using Office 365, you must have Active Directory in order to reset passwords. Even though we have a single sign-on provider, we must have Azure Active Directory for Office 365, which is really stupid. As a cloud application, you would think that I don't need Active Directory, which I don't need for anything else except Office 365. We have one server inside that space to help us manage Active Directory just for Office 365. This is a very sore point, but it is what it is."
"The user experience must be improved."
"The system response in a slow computing device affects performance when sending and receiving emails."
"There are times when we have false positives."
"Integration with various SaaS offerings, who are leading in the SaaS market."
"Avanan doesn't cover certain tool segments."
"It should also offer a quick backup in case any email is wrongly quarantined or deleted to ensure no data loss."
"They could improve their anti-spam engine a little bit, because there are a lot of false positives. Sometimes, emails pass through their system but are spam. In terms of security and engines for malicious emails and antivirus, they're doing a good job. Their other engines can be improved."
"Email alerts should be available in real-time."
"In terms of architecture, and I know that they're going to improve this, the solution needs to be much more redundant. There was an outage a month ago in AWS, and that basically stopped the service for two or three hours. Although in two years, this was the first time that something like that happened, our expectation from a company like Perception Point is that it should work with either a multi-cloud or multi-region architecture, to improve the resilience."
"This is an option to preview an email in their console, and that could be improved. If you open the preview, then it auto scrolls. Therefore, it is hard to look at the email when it is going to the next page or scrolling. It should not have the auto-scroll."
"We have had a few false positives, not that many, but a few... they have a feature where someone from the Incident Response team can look at an email and mark it as 'verified malicious.' You might think that if an engine detects it is malicious, and an IR team member has flagged it as malicious, it will definitely be malicious. But that's not always the case."
"The only thing that can be improved in Perception Point is the in-depth analysis and attribution to cyberattack groups."
"It would be helpful for Perception Point Advanced Email Security to have more integration with other solutions."
"They could provide additional data loss prevention features as we encounter different kinds of attacks in today's scenario."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Perception Point Advanced Email Security Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Perception Point Advanced Email Security is ranked 14th in Email Security with 21 reviews. Avanan is rated 9.2, while Perception Point Advanced Email Security is rated 9.0. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Perception Point Advanced Email Security writes "Incident Response team answers immediately and fine-tunes system to continually improve detection". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Abnormal Security, Mimecast Email Security and Fortinet FortiMail, whereas Perception Point Advanced Email Security is most compared with Proofpoint Email Protection, IRONSCALES, Sophos Email, Darktrace and Cisco Secure Email. See our Avanan vs. Perception Point Advanced Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.