We performed a comparison between AvePoint Cloud Backup and Carbonite Server based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is the best product in the market for Office 365 backup, and our customers are satisfied with it."
"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"
"The recovery options in Microsoft 365 are not adequate and it does not help to recover data from the recycle bin that is older than 90 days. The solution has made us more efficient and helps to recover data that is older than 90 days."
"It is the only product in the market that offers platform backup."
"The most valuable features are the email backup and the SharePoint backup."
"The product's initial setup phase was super easy."
"The initial setup is super easy."
"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."
"The solution is a free engine to help work with the container."
"Easy verification of things is the most valuable feature."
"The solution is very stable."
"Technical support handled all our issues quickly and effectively."
"It seems reliable and easy to use."
"I find the BMR/image and the recovery pieces are valuable."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The efficiency and convenience are excellent."
"It is not a traditional restore process and it is somewhat limited in what we can do."
"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."
"It would be beneficial to have a more optimal Google Backup for larger environments."
"It is challenging for small or medium-sized businesses to purchase it."
"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."
"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."
"For improvement, AvePoint can provide details on how the tool's backup scope works."
"The restoration could be faster."
"The stability has room for improvement."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"They do not yet have USB recovery but they are adding it in coming releases."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The Hyper-V backup has room for improvement."
"In the next release I would like to see an improvement in the auto failover option."
AvePoint Cloud Backup is ranked 14th in Cloud Backup with 8 reviews while Carbonite Server is ranked 22nd in Cloud Backup with 7 reviews. AvePoint Cloud Backup is rated 8.8, while Carbonite Server is rated 8.2. The top reviewer of AvePoint Cloud Backup writes "Focuses on not just backup but also on providing highly granular restore capabilities, ensuring that data can be restored at a very specific level rather than restoring entire environments". On the other hand, the top reviewer of Carbonite Server writes "A simple, efficient, reliable product". AvePoint Cloud Backup is most compared with Veeam Backup for Microsoft 365, Commvault Cloud, Rubrik, Acronis Cyber Protect and Dropsuite Email Backup and Archiving, whereas Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and Acronis Cyber Protect. See our AvePoint Cloud Backup vs. Carbonite Server report.
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