We performed a comparison between Azure Bastion and Kaseya VSA based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most significant advantage lies in its runbook features, particularly beneficial for our infrastructure team."
"It provides all the security to us. Without getting on the internet, we can access our servers. We can access our desktop through our web browser. We don't need to run the mstsc command and login to the VM. All those things are not required."
"As an Azure consultant, for me, it is the best way to give the administrator access as you can manage the permission - including who can access Bastion."
"The connection to virtual machines is very useful."
"The interface is available in the edit portal."
"The ability to operate the product with scripting is excellent."
"The product's setup is easy."
"Azure Bastion makes it easy to provide quick virtual machine access to our customers."
"The most valuable feature of Kaseya VSA is the ability to control laptops remotely."
"Kaseya VSA's best features are auditing and reporting."
"The ease of access and ease of use was great."
"The backup tool is highly useful, offering a fast and efficient way to retrieve and restore data."
"The most valuable features of the solution are its ability to offer control remotely to its users and provide patching capabilities to users."
"The way Kaseya VSA treats application vulnerabilities is good. They have released some new features that have been a benefit, such as updates from the Microsoft repository directory."
"The patching is very efficient and we can rely on the alerts that we receive."
"The remote support is the most valuable aspect of the solution."
"You are charged for retrieving your own data."
"When you have a boot issue on Windows, you cannot use Azure Bastion to fix it. You have to use the Azure console or the VM console, and it is very limited."
"The solution breaks down sometimes."
"While general support is valuable, having a detailed breakdown of the specific issues would contribute to a more streamlined and efficient resolution process."
"The protocol speed could be faster."
"There are some challenges because Bastion is more compatible with Edge but not with the other browsers. As an organization, it doesn't make sense that we have to use only Edge. We should be able to access Bastion over Chrome, Mozilla, or Opera. It should be our choice."
"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."
"It's very difficult to update the third-party software on every device."
"The main difference would be the addition of audio transfer between the end-user and the remote connectivity software. That is the one critical piece that we are currently lacking."
"The agent-based monitoring solution can be improved."
"If you compare with other products, Manage Engine has some features that we like but are not present in Kaseya."
"The product's user interface is an area with certain shortcomings where improvements are required."
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement."
"The predefined reports are not up to the mark and you have to do a lot of customization."
Azure Bastion is ranked 9th in Remote Monitoring and Management (RMM) with 8 reviews while Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews. Azure Bastion is rated 8.8, while Kaseya VSA is rated 7.6. The top reviewer of Azure Bastion writes "Has good scalability and provides secure access to the virtual machines ". On the other hand, the top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". Azure Bastion is most compared with Azure Firewall, Azure Front Door, TeamViewer Remote Management, Microsoft Sentinel and Microsoft Entra Verified ID, whereas Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Datto Remote Monitoring and Management. See our Azure Bastion vs. Kaseya VSA report.
See our list of best Remote Monitoring and Management (RMM) vendors.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.