We performed a comparison between Kaseya VSA and Microsoft Windows Server Update Services based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located."
"The ease of access and ease of use was great."
"We can schedule the patching of the endpoints."
"The most valuable feature of Kaseya VSA is the ability to control laptops remotely."
"Kaseya VSA's best features are auditing and reporting."
"The remote management is quite good. Also, the patch management and service desk are great features of the solution."
"The remote support is the most valuable aspect of the solution."
"The most valuable features of this solution are automation, inventory, and patch management."
"It is a scalable solution."
"We can track the updates of the PC and servers."
"The interface is easy to use."
"Provides the ability to create multiple downstream servers."
"PowerShell is a valuable feature."
"The most valuable feature is its ability to identify which updates are needed on a particular machine."
"We get server updates from the internet and from the Bluetooth server. All of the clients are connected to it, and they're all updated from this exact server. It updates automatically."
"It provides central management interface for deployment."
"If you compare with other products, Manage Engine has some features that we like but are not present in Kaseya."
"The agent-based monitoring solution can be improved."
"The user interface is somewhat outdated."
"It's very difficult to update the third-party software on every device."
"The technical support of the solution is an area with shortcomings that needs improvement."
"The product's user interface is an area with certain shortcomings where improvements are required."
"Kaseya VSA could be improved with more features to support the latest operating systems."
"The predefined reports are not up to the mark and you have to do a lot of customization."
"A few bugs need to be figured out for the security side."
"Microsoft Windows Server Update Services could improve the ease of use."
"In the next release, I would like them to provide better connectivity. They must improve the connectivity between the WSS with Microsoft or the client."
"The only complex part was the solution’s tricky setup phase."
"Job management and control is an area that is in need of improvement."
"They could reduce the platform's prices."
"Microsoft should improve their support for the product. A lot of guys are installing their products, especially Xero. If you have a real problem, though, it's quite difficult to find someone who you can support you."
"In the next release, I would like to see additional tools added to fix the engine issues on the client's side."
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Kaseya VSA is ranked 4th in Patch Management with 29 reviews while Microsoft Windows Server Update Services is ranked 3rd in Patch Management with 38 reviews. Kaseya VSA is rated 7.6, while Microsoft Windows Server Update Services is rated 8.0. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Datto Remote Monitoring and Management and N-able N-central, whereas Microsoft Windows Server Update Services is most compared with BigFix, ManageEngine Patch Manager Plus, Quest KACE Systems Management, Microsoft Configuration Manager and Ivanti Security Controls. See our Kaseya VSA vs. Microsoft Windows Server Update Services report.
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