We performed a comparison between Barracuda Web Security and Filtering and Cisco Secure Email based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The support is fantastic."
"I like that it does a lot of malicious content and is easy to manage. There are a lot of checkboxes, and you can add your own URLs or get it preconfigured."
"The most valuable features are Barracuda's policies for filtering various websites according to the organization's policies and blocking traffic for any P2P application like torrents."
"The ease of use. It's pretty easy to use and navigate the UI... to either block or whitelist a web address."
"The solution is very simple to use and implement."
"It is straightforward to deploy and manage."
"I have found the most valuable the ability to have insight into our web traffic and control its flow."
"The security features are valuable."
"The solution works well."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"The most valuable feature is the different content filters we are using, such as DKIM."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"The system provides our service desk with the means to troubleshoot email delivery issues with ease."
"Capital expenditure is a significant consideration, and the impact on major expenditures prompts a careful analysis before onboarding the new product."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"The AD agent is an issue which my customers and I have encountered. Sometimes it refuses to start and, only as time goes by, does it become apparent that things are not working the way they should."
"The solution’s customer support should be improved."
"The price could be better."
"Our problem is that it's a virtual appliance and we're moving to a new platform and, for whatever reason, we can't move it as it is... When we were migrating our virtual machines from the old to the new system, we determined rather quickly that it wouldn't migrate over."
"Barracuda products are cheap."
"This solution is substantially more expensive than the competitors out there, including Titan HQ or Limecast."
"It doesn't allow adding DNS filtering for off-site clients."
"Considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot."
"I would like to see sandboxing for email, where suspicious emails received by the system are analyzed through online services."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"We would like to see more options for the customization of content filters."
"While Cisco offers excellent solutions and innovations, the pricing may not be suitable for everyone. The cost of the software is relatively high. In the current market, there are numerous competitive alternatives that focus on security, enterprise networks, and various other aspects. Cisco, being a comprehensive provider, extends its expertise across data, servers, storage, and security, making them a preferred choice for many enterprises. However, when it comes specifically to security solutions, there are other vendors that specialize solely in this domain, offering competitive options."
"One of the things that Cisco could improve on with IronPort is the support. Cisco doesn't really have enough engineers who have full, hands-on knowledge of IronPort. Knowledge of it is not something you can find easily compared to other security appliances."
"I have some frustrations with the user experience in the interface, specifically with regard to making a list of people for whom I want to allow email access."
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Barracuda Web Security and Filtering is ranked 21st in Secure Web Gateways (SWG) with 10 reviews while Cisco Secure Email is ranked 2nd in Email Security with 55 reviews. Barracuda Web Security and Filtering is rated 7.6, while Cisco Secure Email is rated 8.4. The top reviewer of Barracuda Web Security and Filtering writes "It comes with useful policy creation features but needs to improve its outdated tech and poor support". On the other hand, the top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". Barracuda Web Security and Filtering is most compared with Forcepoint Secure Web Gateway, TitanHQ WebTitan and SonicWall CFS, whereas Cisco Secure Email is most compared with Microsoft Defender for Office 365, Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Proofpoint Email Protection.
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