We performed a comparison between BigFix and Bitdefender GravityZone EDR based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The setup is pretty simple."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The most valuable feature is the analysis, because of the beta structure."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The stability is very good."
"The product's initial setup phase is very easy."
"What I like most is that it is a powerful solution."
"Vulnerability scanning and patch automation."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"The advantage of the solution is that it has a console on the cloud and you can update the clients."
"GravityZone can be controlled from the cloud."
"We like the dashboard, the console, the reporting. It's very easy to deploy."
"We have had no issues with the support and consider it to be good, even when it comes to accredited resellers."
"The tool's graphical user interface is common and very friendly, making it an overall user-friendly product."
"I have found Bitdefender GravityZone Ultra to be highly scalable."
"It is a very stable solution."
"The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The dashboard isn't easy to access and manage."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Cannot be used on mobile devices with a secure connection."
"Detections could be improved."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"I would like the dashboard to be improved to show the problematic machines and good machines."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"The product is quite buggy and complicated to use."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"They were working on the encryption management for laptops, and if they complete it then it would be helpful."
"The installation is not straightforward and should be easier to do."
"If we could directly push the agent to the script, it'll be very good."
"The one thing I'd say about their complete MDR product is that it's too expensive, which is why I prefer to use an alternative SOC and integrate Bitdefender to a different SOC on their own."
"The cryptosystem could be improved a bit."
"We find it's making the machines run slow."
"Their ransomware remediation doesn't respond as fast as BullWall does...Ransomware control needs to be improved."
"I would like to see the capability for remote installation added, in particular for servers."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 54 reviews. BigFix is rated 8.6, while Bitdefender GravityZone EDR is rated 8.6. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Intercept X Endpoint. See our BigFix vs. Bitdefender GravityZone EDR report.
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