We performed a comparison between Bitdefender GravityZone EDR and Microsoft Defender for Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Bitdefender GravityZone EDR offers comprehensive detection capabilities and an advanced management interface. It is known for its easy setup, scalability, and reasonable pricing. Meanwhile, Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. The reviews suggest that Bitdefender GravityZone EDR can improve by adding a built-in firewall, optimizing deployment, and enhancing encryption. Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms.
Service and Support: Opinions are divided about Bitdefender's customer service, with some users reporting prompt and helpful assistance and others experiencing responses and an overwhelming amount of emails. Microsoft customer service garnered mixed feedback. Some customers commend the fast response time and expertise of the support engineers, while others express dissatisfaction with slow replies and a lack of coordination among the support teams.
Ease of Deployment: Bitdefender GravityZone EDR's initial setup is generally considered simple and easy, taking a maximum of 20 minutes. However, it may become more complex with new updates or older computers. In contrast, Microsoft Defender for Endpoint's setup is straightforward and not difficult, especially with preloaded installation on Windows 10. While it can be more complex for larger organizations, it is generally considered simple, particularly for smaller companies or those familiar with Microsoft environments.
Pricing: Bitdefender GravityZone EDR’s licensing is considered reasonable, and contract lengths are flexible. There may be additional charges for extra features or services. Microsoft Defender for Endpoint offers fair pricing as it is included with Windows or Microsoft Office 365 subscriptions, without any additional licensing costs. However, some users believe that Microsoft's pricing could be more affordable and mention complexities in their licensing models.
ROI: Bitdefender GravityZone EDR offers varied ROI based on different situations, whereas Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management.
Comparison Results: Our users prefer Bitdefender GravityZone EDR over Microsoft Defender for Endpoint. Bitdefender offers a comprehensive set of features, including a built-in firewall and a slick management console. The solution earns high marks for stability, scalability, and reasonable pricing. Some Microsoft Defender for Endpoint users say the solution is missing some features and needs improvements in central management. Bitdefender's customer service is also regarded as more responsive and helpful compared to Microsoft's support.
"The price is low and quite competitive with others."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The most valuable feature is the analysis, because of the beta structure."
"With Bitdefender GravityZone Ultra, we don't have to worry about our endpoints or attacks. Our security has become stronger. This has been a reliable solution for our company."
"It efficiently investigates security incidents."
"The initial setup is easy."
"It's a very stable solution."
"The advantage of the solution is that it has a console on the cloud and you can update the clients."
"The cloud management is easy and useful, especially in our case when we have multiple offices in different locations."
"The advanced direct control on offer is excellent."
"It was easy to set up."
"I like the simplicity of the portal and the integration with Microsoft Intune. Microsoft Defender for Endpoint is easy to use and implement."
"Defender for Endpoint provides good visibility into threats and has favorable threat intelligence."
"The protection that it provides is quite good."
"We have just started to implement it. It is useful for protection from malware and ransomware."
"The most valuable feature is that it comes with the package, so there is no additional installation of third-party software. It's also easy to use."
"DFE organizational security posture has been a positive experience. We're a Microsoft house. It works. Once it's deployed and once it's configured, it works and our clients tend to be happy with it. I haven't really experienced anyone who has been so unsatisfied with the platform that they wanted to go a couple of different directions, that has never happened to me."
"This software is easy to use."
"In terms of the installation, ease of use, and user interface, Defender has been great so far."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The solution should address emerging threats like SQL injection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The only minor concern is occasional interference with desired programs."
"The dashboard isn't easy to access and manage."
"Cannot be used on mobile devices with a secure connection."
"I would like to see a remote desktop for installed endpoints so administrators can see what is on a user's screen or what a user is doing."
"The graphical user interface for EDR could be improved."
"The outreach from support was a bit bad according to their plan, but we've got two people here that manage and support GravityZone and interact with them and they manage it very well."
"I would like to see the capability for remote installation added, in particular for servers."
"The on-premises setup for Bitdefender sometimes faces issues with connectivity. Management of Windows Defender is a bit easier compared to Bitdefender."
"The pricing should be improved. The user interface has been improved on a yearly basis. The key issue is that they need to look at their pricing."
"Bitdefender GravityZone Ultra should include more advanced features than their competitors in the market for the auto-detection of viruses and threats within the environment."
"For many, the problems come mostly when they start tweaking or short-cutting - particularly for patch management."
"Microsoft Defender for Endpoint could provide us with a more holistic approach, such as collaboration. They can provide us with an environment from where we can manage all the endpoints from one central location, such as overall management."
"Sometimes the software doesn't work the way we expect it to, and in those cases, we can't communicate with a device because it may be infected."
"There's a lot of manual effort involved to configure what we need."
"Microsoft Windows Defender doesn't have a game mode."
"There are likely some technical improvements or features that could be added, however, I cannot say, off the top of my head, what they would be."
"I would just like them to have more consistency, and that's a comment that's across the board with Microsoft. They change things a lot."
"Microsoft Defender for Endpoint could improve by making the reporting better."
"The central console needs improvement. Both McAfee and Symantec antivirus have dashboards. These integrate with a server and work on my antivirus or some other product. However, with Microsoft Defender, you use Microsoft Group Policy Object. Defender does not provide a central console. Therefore, if you implement Defender, then maybe use another tool for the central view."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 54 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Detection and Response (EDR) with 182 reviews. Bitdefender GravityZone EDR is rated 8.6, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". Bitdefender GravityZone EDR is most compared with SentinelOne Singularity Complete, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, Intercept X Endpoint and Datto Endpoint Detection and Response (EDR), whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon and ESET Endpoint Protection Platform. See our Bitdefender GravityZone EDR vs. Microsoft Defender for Endpoint report.
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