We performed a comparison between BigFix and ZoneAlarm based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The solution was relatively easy to deploy."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The stability is very good."
"The product's initial setup phase is very easy."
"Ability to get forensics details and also memory exfiltration."
"Fortinet is very user-friendly for customers."
"BigFix is easy to use."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"It has plugins development options, which are great."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"Personally, I find the Game Mode of the Firewall very useful."
"The solution really focused on giving more security than an antivirus."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"The solution maintains reasonable scalability."
"This antivirus is regularly updated, and the updates can be scheduled."
"It is quick and easy to configure."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The dashboard isn't easy to access and manage."
"The only minor concern is occasional interference with desired programs."
"It takes about two business days for initial support, which is too slow in urgent situations."
"I haven't seen the use of AI in the solution."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution should address emerging threats like SQL injection."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"IBM has not focused on the Web Reports capabilities."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"The support is not always so effective."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"They need to update and improve the features available for Mac."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. BigFix is rated 8.6, while ZoneAlarm is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, F-Secure Total and Symantec Endpoint Security.
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