We performed a comparison between Symantec Endpoint Security and ZoneAlarm based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Forensics is a valuable feature of Fortinet FortiEDR."
"This is stable and scalable."
"The stability is very good."
"It is stable and scalable."
"The solution was relatively easy to deploy."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The pricing is pretty good."
"The single-pane management is the solution's most valuable feature. It makes administrative control very easy."
"This product is valuable for ransomware protection, general malware protection, and network exploitation protection."
"One of the most valuable features is its antivirus database, which is current and updated daily. Another valuable feature is its capacity to be managed by a single server. The solution is managed by a secure server, so all the endpoints are managed from a central point."
"Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it."
"Symantec have everything – documentation, videos, data sheets."
"No maintenance is required after a successful installation phase."
"SEP, the entire suite of components, provides good endpoint protection."
"The phone access scan stands out as the most valuable feature for me."
"Personally, I find the Game Mode of the Firewall very useful."
"The solution really focused on giving more security than an antivirus."
"It is quick and easy to configure."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"The solution maintains reasonable scalability."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"This antivirus is regularly updated, and the updates can be scheduled."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Cannot be used on mobile devices with a secure connection."
"It takes about two business days for initial support, which is too slow in urgent situations."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Making the portal mobile friendly would be helpful when I am out of office."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"There could be definition updates installed and running for the product, similar to new EDR solutions that receive updates from the internet."
"The Centralized Management could be improved."
"I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies. There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors."
"The solution already has support for Windows, Mac, and Linux but it could improve by having better support for Linux. We have run into some problems when there are upgrades. If they can improve this point, Symantec would be good for endpoint protection as well as for a critical server."
"Since the division of the company, we have experienced a lack of support."
"This solution is resource-heavy."
"It would be perfect if it is capable of detecting or checking ransomware."
"My personal opinion is that Symantec has too many WS.Reputation.1 detections, which could cause important computers to malfunction."
"They need to update and improve the features available for Mac."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"The support is not always so effective."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. Symantec Endpoint Security is rated 7.6, while ZoneAlarm is rated 8.2. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, F-Secure Total and Bitdefender GravityZone EDR.
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