We performed a comparison between BigPanda and ITRS Geneos based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"One of the most valuable features of BigPanda is its user-friendly interface."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"The main thing that we like about BigPanda is the user interface."
"The program is very stable."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"The best of a bad lot was the error message deduping."
"The solution is user-friendly and has good performance and certification."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"BigPanda attempts a little of everything and fails at most."
"The cost of this product is too high compared to New Relic."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"Lacks sufficient dashboard features."
"The solution could improve by having better integration."
"I would like better access to the data that is being collected."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
BigPanda is ranked 43rd in IT Infrastructure Monitoring with 12 reviews while ITRS Geneos is ranked 15th in IT Infrastructure Monitoring with 57 reviews. BigPanda is rated 7.2, while ITRS Geneos is rated 8.2. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, ServiceNow IT Operations Management and VMware Aria Operations for Applications, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and BMC TrueSight Operations Management. See our BigPanda vs. ITRS Geneos report.
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