We performed a comparison between ITRS Geneos and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Prometheus is the preferred choice over ITRS Geneos due to its integration capabilities, affordability, and flexibility. Despite ITRS Geneos' comprehensive monitoring and alert management solution, it lacks thread-level monitoring and is not as lightweight. Prometheus is highly praised for its fast data storage system, scraping mechanism, and ability to extract data from multiple sources. It is also free and has a good return on investment, making it a valuable investment for monitoring needs.
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"The clean and colorful UI and easy to use options like snooze and active times."
"Custom script toolkits"
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"I like its lightweight configuration functions."
"It is an efficient solution."
"The sky is the limit because the solution is a flexible open box that can be used vastly to do anything you need to monitor applications."
"The product's initial setup phase is very easy."
"The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."
"The solution helps us to scale our products and services, and it helps me by gathering those metrics."
"The best thing about Prometheus is its integration."
"Prometheus is an open-source product that helps mold and improve it per our requirements. It is a lightweight solution that gives you many different metrics you can use in your application. The product offers complete granularity of your infrastructure. It integrates seamlessly with other tools like Grafana, which offers dashboard visibility. Prometheus is an extensively used product. I haven't seen any organization that is not using it."
"I would like better access to the data that is being collected."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"It needs to be easier to configure, especially with the JMX plugins."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"The UI and GUI are areas of concern in the product."
"The setup process could be more straightforward."
"The scalability must be improved."
"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."
"The product must improve its documentation."
"A slight alteration to the user interface should be made to increase efficiency and streamline the process. Currently, we are utilizing Prometheus to gather and compile metrics and then utilizing Grafana to display them in the form of a graph. However, I believe that Prometheus has the capability to handle both of these tasks on its own, with perhaps the addition of a supplementary plugin. By doing so, the need for utilizing two separate applications will be eliminated."
"The interface is not particularly user-friendly and that could be improved."
"The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. ITRS Geneos is rated 8.2, while Prometheus is rated 8.4. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Splunk Enterprise Security, whereas Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and SolarWinds Server and Application Monitor. See our ITRS Geneos vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
