We performed a comparison between Binary Defense MDR and Bitdefender GravityZone EDR based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The case interface is Binary Defense MDR's most valuable feature."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"Bitdefender GravityZone EDR's installation is straightforward."
"The solution's deployment is very easy and flexible."
"It's a very stable solution."
"The setup was easy."
"It is a good anti-malware product that is highly stable."
"GravityZone can be controlled from the cloud."
"The tool alerts about lateral internet movements."
"I have found Bitdefender GravityZone Ultra to be highly scalable."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"We found a couple of bugs in the user interface."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"I would like to get more reports from Binary Defense about what they're blocking."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"There is a need to work on the deployment, when it comes to deploying to Windows machines with regards to downloading the size of the package."
"The solution is sometimes resource-intensive."
"The solution wasn't designed to be used in France."
"They need to improve their encryption capabilities."
"This solution would be improved if it included antivirus functionality. You currently need to install a plug-in to Outlook for each email to be scanned."
"I would like to see the capability for remote installation added, in particular for servers."
"They were working on the encryption management for laptops, and if they complete it then it would be helpful."
"What's happening now in this field is artificial intelligence, the behavior part. That is now the trend in many products, including Bitdefender, and this is where the product needs improvement."
Binary Defense MDR is ranked 7th in Managed Detection and Response (MDR) with 13 reviews while Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 56 reviews. Binary Defense MDR is rated 9.2, while Bitdefender GravityZone EDR is rated 8.6. The top reviewer of Binary Defense MDR writes "Improved our organization by multiplying our security forces and offers customizable event detection and response". On the other hand, the top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". Binary Defense MDR is most compared with Darktrace, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Arctic Wolf Managed Detection and Response, whereas Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Fortinet FortiEDR.
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